Using vouchers on Uber
If you have received a voucher to use on a ride or meal, lucky you!
You’ll need to follow a few simple steps to make sure your experience is smooth.
Interested in using vouchers for your business?
Four steps to redeem a voucher for rides
Update Uber app
Restart Uber app
Review voucher details
Steps for when you’re ready to ride
Open your updated Uber app
Enter your destination
Voucher appears when eligible
Request your ride
Tips and tricks to using your rides voucher
- How do I use my voucher?
The voucher is only becomes available for use within a specific time period and location, determined by the issuer. These details can be seen after the voucher has been claimed.
- Where is my voucher?
The voucher will automatically appear on the ride request screen in the payments option section. You will also be able to view your voucher by clicking into Settings, Wallet, and scrolling to the bottom to the Vouchers section.
- I’m not ready to use my voucher.
Your voucher will remain on your account until its expiration, but you can choose when to use it by toggling it on and off. After you’ve entered your destination details, simply tap on the voucher within the payment method to select other payment methods.
- Will vouchers work on my business profile?
No. Currently, vouchers are not valid on your business profile. Make sure you’re using any other profile besides that in order to redeem.
- I am having other issues.
If you are having issues claiming the voucher, please reach out to the issuer to confirm that the voucher is ready to use. For all other questions, visit the help section in the menu of your Uber app.
Looking for your voucher?
If you’ve entered your destination and still don’t see your voucher, tap on the payment method section and then scroll to the bottom to toggle your voucher “on”.
If you have multiple Ride Profiles, you’ll have to tap “change” under your personal profile to view payment options.