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Common Uber for Business support questions, answered

Know where to go when you need support and browse frequently asked questions.

This page is meant for administrators/owners of Uber for Business accounts.

Are you an Uber driver or rider looking for support regarding a trip or delivery?

Three ways to contact Uber for Business support for urgent issues

Visit our Help Center

Contact us by email

Get phone support in the US: 833-305-4871

Available only for admins. Employees can contact Uber Support.

Frequently asked questions

  • Uber for Business support is available for existing Uber for Business program administrators. Uber for Business lets companies manage the Uber experience for employees and customers worldwide. Contact Uber for Business Support.

    Uber support is offered to existing riders using the Uber app and users who order delivery with Uber Eats. Uber support is available in the Uber app and at help.uber.com.

  • See our Help Center article for frequently asked questions about how to enable monthly billing.

    See our Help Center article for step-by-step guidance on how to download your monthly account statements.

  • See our Help Center article with step-by-step guidance on how to update your business account settings. 

  • See our Help Center article with step-by-step guidance on how to manage your business account payment methods.

  • For merchants looking to get started or wanting to learn more about different ways to grow your business with Uber Eats, please visit merchants.ubereats.com

Other helpful resources

  • Help Center

    A space for Uber for Business administrators and coordinators to browse helpful tips and answers to common questions.

  • The dashboard

    Learn more about all the features available in your Uber for Business dashboard.

  • Customer stories

    Learn how other companies are working with us.

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