How monday.com powers a flexible, people-first workplace with Uber for Business

Learn how monday.com partners with Uber for Business to enhance employee wellbeing, while streamlining admin, to support its hybrid team across Asia-Pacific and Japan (APJ).

Overview

Work management platform monday.com is built on the core values of collaboration, ownership, and transparency. This philosophy extends to its internal culture, which prioritises employee wellbeing and flexibility. During a period of team growth across the APJ region, monday.com needed a scalable way to maintain its cultural foundation through the delivery of meaningful benefits, like supporting a hybrid work model.

monday.com turned to Uber for Business to provide a unified solution for employee meals and team travel, both key elements of its commitment to a people-first culture.

"When we first explored Uber for Business, our goal was to find a solution that supported our flexible working culture. We wanted to remove any friction and offer a solution that employees genuinely love, boosting satisfaction and their overall experience."

— Caity O'Keefe, Head of Workplace Experience, APJ, monday.com

The challenge: supporting a flexible culture at scale

With employees in Sydney, Melbourne, and Tokyo, monday.com’s Workplace Experience team was looking to offer benefits that were inclusive and easy to use, regardless of location. The team wanted to address several key people objectives through these benefits:

Drive a positive employee experience: monday.com wanted to provide benefits that employees would love to use, boosting satisfaction and supporting them whether they were in the office, at home, or travelling for work.
Reduce administrative friction: The team wanted to eliminate the time-consuming process of manual expense claims for meals and travel, which can turn perks into burdens.
Provide real flexibility: Previous solutions were often tied to specific vendors or office locations which didn't align with monday.com’s hybrid working model.

The solution: a unified platform for Uber Eats and rides

Uber for Business offered a single, intuitive platform to manage a monthly meal credit for all employees and a central account for business-related travel. Key benefits of the partnership include:

Meal perks for different needs: Employees can use their meal credits for lunch at the office, dinner when working late, and even for grocery deliveries, all while using an app they already know for easy onboarding.
Tracked and controlled costs: The Uber for Business dashboard provides real-time visibility into all trips and orders, consolidating invoicing and giving the Workplace Experience team access to usage and spend data.
Enhanced employee wellbeing: monday.com’s people now have access to perks they love, without having to worry about painful manual expense processes. This keeps the team focused on what matters, whether they're collaborating on a project or travelling to meet clients.
Providing more sustainable options: A key added value of the Uber for Business platform is it allows the Workplace Experience team to encourage and track the use of Electric or Comfort Electric vehicles aligning the Uber for Business program with monday.com’s sustainability goals.

"Being able to quickly order groceries or a meal means I can jump straight into later calls or wrap up work without worrying about food, knowing that dinner is taken care of. It allows me to stay focused and present professionally, while also protecting my personal time. It's a benefit that truly makes me feel supported."

— Paris Franke, Events and Production Lead, APJ, monday.com

The results: a benefit that speaks for itself
Since the partnership's launch in 2021, Uber for Business has become a cornerstone of monday.com’s employee benefits package. The platform has successfully scaled to support over 200 users across Australia & Japan, with overwhelmingly positive staff feedback.

"Uber for Business has been a total game changer for us. Being able to grab an Uber Green for a meeting without worrying about tracking expenses saves the team so much time; it allows us to stay focused on our customers rather than admin."

. — Andrew Martin, RVP Consulting, monday.com

Key results include:

High adoption and engagement: Employees have placed over 24,000 orders, including over 3,000 grocery orders, demonstrating the hybrid team’s appreciation of the meal program’s flexibility.

Seamless business travel: The team has completed over 7,600 rides, travelling over 111,000 kilometres for business needs.

Commitment to sustainability: monday.com employees have taken over 1,000 Electric rides, actively choosing a more sustainable option for business travel.

Strong partnership: Regular quarterly meetings with the Uber for Business team ensures the program continues to evolve with monday.com’s needs, reinforcing a strong two-way partnership.