Expert transportation consulting services to help you design smarter mobility plans and deliver better guest experiences
我們結合 Uber 的完整行程數據、多年在地經驗，以及創新的共乘科技，協助客戶達成營運目標。
Uber 行動解決方案
以您的最大利益為出發點
雖然 Uber 提供多元的交通方案設計服務，但每個專案都秉持著一個共同理念——真誠致力於客戶的成功。無論您是在為新購物中心製作設計圖、為大型場館規劃交通管理方案，或是在活動現場安排共乘接送，選擇 Uber，您都能運用專業工具與洞察，協助您在現實世界中取得成功。
專屬技術協助組織營運
Uber’s technology offers dedicated geofencing with strategically-curated pickup and dropoff points, in-app road closure implementation, and specialized dispatch tools that can help you increase operational efficiency.
數據洞察協助決策制定
從歷史行程分析到策略性預測，Uber 能夠提供強大的洞察，協助我們的客戶更深入了解用戶行為、預測潛在運輸挑戰、驗證假設並衡量成效。
策略性溝通以提升用戶參與度
Uber 擁有多元的溝通管道，可透過精準受眾鎖定或行為自動化進行推播，協助我們的客戶向乘客與職業駕駛傳遞有價值的物流及物業相關訊息。
交通評估與共乘設計，提升交通運輸規劃
憑藉大量行程數據、直觀的熱點地圖、關於乘客與職業駕駛行為的質性洞察，以及多年現場交通管理經驗，Uber 能為客戶提供全面的交通規劃評估與高效的上下車區域設計。
250+
Clients and partners across the sports, entertainment, real estate, event planning, academic, hospitality, and gaming industries.
Transportation program design for you.
Stadiums and arenas
Festivals and concerts
Your venue welcomes hundreds of thousands of fans each year–on the edge of their seats at the biggest games. For the events where memories are made, Uber can help you design and execute transportation plans to deliver the complete visitor experience–making it easier for your guests to enjoy concessions and entertainment, with less worry about rides to and from the site.
While music fans focus on the stage as the brightest stars perform their greatest hits, the last thing they have in mind is getting home when the curtains close. You can work with Uber to have a geofence setup for your property with a dedicated pickup point enabled, and launch communications to easily guide riders and drivers on where to go when the event ends.
Commercial and residential properties
Convention centers and conferences
Accessibility is at the foundation of all great property design. Regardless of the audience you’re serving–customers, staff, residents, or a combination of each–it’s imperative to build with heart, grounding plans on a deep understanding of mobility needs. Whether you’re expanding a site and looking to reduce dependency on parking, or developing a new property with a multi-modal vision in mind, Uber can provide you historical data, trip forecasting, and design recommendations to optimize how your property moves.
From trade shows to corporate summits and for the venues that host them, it’s common to see high demand for rideshare and high-capacity vehicles to support the needs of out-of-town guests. Not only can Uber help coordinate pickup and drop off zones at a site and communicate event details to drivers, but also offer ride coverage options through Vouchers with Uber for Business and group transport via Uber Charter.
Colleges and business campuses
Restaurants, hotels and casinos
Institutions of higher education and office parks with multi-building layouts often require special map edits and customization of the Uber app to help influence vehicle routing and the locations where pickups and dropoffs take place. Uber can design and enable dedicated loading zones to improve travel to and from your property–for students headed to the classroom to executives leaving the boardroom.
The hospitality and gaming industries are some of the most common use cases for rideshare utilization. Leaders in the space recognize that their guests value the peace-of-mind and convenience of getting to and from their favorite destinations at the tap of a button. By building smart loading zones into site plans with strategic pickup & drop off points enabled in the Uber app, you can offer white glove service to guests from arrival through departure.
Architecture and engineering firms
Event producers and party planners
The future of cities is being designed with rideshare integrated into the foundation of how people move. Well before ground is broken, Uber can help site planners make more informed decisions about how to best utilize and configure spaces based on forecasted trip demand, area traffic analysis, anticipated vehicle routing, and understanding of the interaction between riders and drivers. These insights can save you time, money, and the burden of having to overhaul operations that aren’t optimally designed from the onset.
Whether hosting an event for a large crowd or an intimate private affair, you can leverage the Uber platform as a comprehensive resource to plan and manage different transportation functions on the big day. With an extended network of trusted production and traffic vendors, along with ride coverage programs and technology to streamline pickups & drop offs, Uber can help make the parking lots frictionless, so you can focus on curating the ultimate guest experience within the event.
常見問答
- 如果我有多個專案，是否需要提交多次申請？
不可以。您可以在最初的支援請求中說明您希望與 Uber 合作的不同方式摘要。營運協調員將會與您聯繫，提供最適合協助您達成目標的服務詳細資訊，以及所有合約選項的相關資訊。
- Uber 是否提供現場營運支援，以協助接送區的運作？
是的，無論是大量人潮還是貴賓客戶，Uber 擁有專業團隊，能協助您規劃、安排人員並管理頂級共乘服務，量身打造最適合您的營運方案。
- 我的公司正在開發一個新物業，我們希望為共乘服務做規劃。Uber 能提供哪些數據來協助預測？
Mobility Solutions 團隊能夠協助您取得豐富的量化與質化洞察，協助交通規劃——從行程數據比較到區域交通分析。負責您帳戶的營運協調員會根據您的需求提供建議，但如果您有特定想查詢的指標，請在您的需求中說明細節。
- 我正在籌辦一場活動，預計會有許多賓客使用共乘服務。請問有辦法指定特定區域作為上下車地點嗎？
是的，根據地區和活動類型，Uber 擁有可設定的特殊工具，能夠協助調整現場的上下車地點。
- 是否可以在特定時間開啟或關閉指定的上車與下車地點？
可以，指定的上下車地點可以設定特定日期、時間和活動的時段限制。
- 可以與 Mobility Solutions 開始訂閱服務嗎？還是只有一次性的方案？
Yes, Uber offers ongoing consulting agreements and annual fixed service contracts to clients with long-term and/or multi-project needs.
- Uber 所採用的技術是否也會影響其他共乘公司，還是僅限於 Uber 獨有？
雖然 Uber 採用全方位的交通規劃和共乘服務整體設計，但所有技術服務皆專屬於 Uber 應用程式。
- 服務費用是一次性支付，還是全年分期安排付款？
在大多數情況下，單次付款為標準做法。不過，最終付款條件可能會根據工作範圍、服 務協議類型及合約期限而有所不同。
- I am interested in exploring a partnership with Uber, is this the right department?
如果您需要有關共乘服務的支援，這些服務屬於 Uber 移動解決方案團隊的範疇，您可以在此入口網站的主頁提交相關申請。
我們的顧客與合作夥伴怎麼說……
「與 Uber Mobility Solutions 團隊合作非常有幫助。由於我們的活動規模龐大且複雜，Uber 展現了高度的彈性與主動性，能即時調整以確保整體順利成功。Uber 的溝通、回應速度及細緻執行，對我們達成目標有極大助益。期待未來再次與 Uber 合作。」
Matthew Snyder，營運總監 – 超級盃主辦委員會
「我們很高興能與 Uber 的交通服務解決方案團隊合作，重新設計拉斯維加斯 Fontainebleau Resort Casino 的交通計畫。對於一座於 2008 年完成規劃、規模龐大且營運結構複雜的度假娛樂設施而言，要整合共乘計畫是項艱鉅的任務。Uber 的資料深入分析與營運規劃能力，成為我們高階團隊擬定成功策略的重要依據。」
Fontainebleau Development 規劃總監 John Wells
“The Uber Mobility Solutions Team has been a huge benefit to our event traffic operation. They have always been quick to respond and assist with any questions or needs we may have. Their service has made a large impact on relieving some of our biggest traffic challenges”
Brooks Imhoff, Director of Event Services – The Ohio State University
「我們與 Uber 交通服務解決方案已密切合作多年，善用其技術 (如地理圍欄、乘客/職業駕駛通訊等)，共同構思並執行多項領先業界的交通運輸規劃，服務遍及全球各類大型活動。Uber 所提供的工具，其價值無庸置疑。」
Black Widow Productions 資深專案經理 Rory Parsons
「我與團隊曾在科切拉山谷舉辦的一場大型私人 VIP 活動中，與 Uber 交通服務解決方案合作 ，所獲得的高規格專屬服務無可挑剔！團隊不僅提出專業建議，亦落實多項執行策略，確保活動順利進行，包括道路封閉規劃、職業駕駛溝通機制，以及透過地理圍欄設置專屬上下車地點。我們期待未來持續與 Uber 合作，全面運用其完整的服務方案。」
NVE Agency 客戶總監 Carlie Richman
“With UBER Mobility Solutions, we're able to plan large-scale festival ride share programs with confidence. The team helps us understand our audiences and offers the right mix of tools and customer service to help us execute our plans with precision.”
Evan Bailey, Vice President – Disco Donnie Presents
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