How to Invoice Us
uSupplier portal is Uber’s preferred invoicing method and will provide you with the best user experience.
Please visit the uSupplier Enrollment page to see if the portal is currently available in your country.
Learn more about our invoicing options
- What is cXML?
commerce eXtensible Markup Language is a communication protocol intended for tansfer of business documents between procurement applications, e-commerce hubs and suppliers.
cXML allows for transmission of purchase orders from our procurement application- Coupa- to your ERP, and SFTP of your invoices in the opposite direction.
- What are the benefits of cXML?
cXML invoicing- when paired with cXML PO transmission- eliminates manual work for receiving POs, matching and sending invoices, and processing invoices.
This reduces the overall AR/AP cycle time, accelerating payment, and reducing invoice errors.
- Who qualifies for cXML invoicing?
Currently we are only setting up cXML for U.S. based suppliers.
If you are:
- in the U.S.
- are providing primarily goods/items
- anticipate >20 monthly orders and invoices
- currently have- or are willing to setup- a Coupa item catalog with Uber (hosted or punchout)
then you qualify for cXML invoicing!
Please fill out the cXML E-Invoicing Enrollment Questionnaire. Be sure to indicate if you do not yet have a Coupa catalog set up with Uber.
- What is uSupplier?
uSupplier is a self-service portal and Uber’s preferred invoicing method that will give you the ability to submit invoices electronically, as well as provide you end-to-end visibility from purchase order to payment status
- What are the benefits of using uSupplier?
Self-service electronic invoice submission
Faster and more accurate invoice processing
Timely payments
Further visibility into the status of your invoice approval and payment
Ability to track and maintain purchase order commitments
- Self Maintenance: update bank information, address and contact details
- Opt-in to our Accelerated Payment Program
- How do I enroll for uSupplier?
Your credentials were sent to the email address provided during the onboarding process. Please visit https://usuppliers.uber.com to login into the portal.
If you are unsure if your company has already received the credentials, please email usupplier@uber.com
- Reference and support
uSupplier Playbook: Step by step navigation of uSupplier
uSupplier Demo Video: See how uSupplier works
uSupplier FAQs: Frequently Asked Questions
If you require additional assistance related to uSupplier or are having trouble logging in, please contact usupplier@uber.com
- E-mail
If you are unable to sign up for uSupplier or cXML invoicing, please send invoices to the Accounts Payable email address noted in the top left corner of your Uber Purchase Order.
- For US based suppliers unable to use uSupplier, please send your invoices to the corresponding email address:
- For goods or services provided to Uber Technologies, Inc, please email: ap@uber.com
If you do not have a Purchase Order, please reach out to your Uber business contact.
- For US based suppliers unable to use uSupplier, please send your invoices to the corresponding email address:
- Invoicing FAQs
For other frequently asked questions, please follow the link below.
Company