Drive with confidence

Visit the in-app Safety Toolkit to learn what we're doing to help keep you safe. Just tap the shield icon the next time you take a trip.

You can use the in-app emergency button to call authorities to get help if you need it. The app displays your location and trip details, so you can quickly share them with emergency services.

Uber customer associates trained in incident response are available around the clock.

Friends and family can follow your route and will know as soon as you arrive.

Your feedback matters. Low-rated trips are logged, and users may be removed to protect the Uber community.

All Uber trips are tracked from start to finish, so there’s a record of your trip if something happens.

We implemented a multi-step safety verification process through which users might be requested to scan an official ID when they choose cash as their payment method. If their payment method is electronic (credit, debit, or PayPal), we verify their relevant information.

In order to identify in real time possible risks that may arise, the technology implemented through automated algorithms allows Uber to block potentially unsafe trips.

Using sensors and GPS data, RideCheck can help detect if a trip has an unexpected long stop. If so, we'll check on you and offer tools to get help.

*Disclaimer: This feature is in the process of rolling out and is currently only available in select markets.

To reduce fatigue risk, you will be automatically disconnected from the Uber driver app after driving for the maximum allowable hours. After you have taken your break, your driving time will reset and you’ll be able to go back online to receive new ride requests.

If you feel uncomfortable, you can record the audio of the trip within the app. Just tap the blue shield to open your Safety Center and access the Record Audio option.

Female drivers and non-binary people can choose to receive rides only from female passengers.

Reporting safety incidents to our 24/7 support team is only a phone call away.

We create in-app educational content to create healthy, respectful, and positive travel experiences for everyone.

For added peace of mind, we will prevent pairing you with a rider on all future trips after a poorly-rated experience.

You can request all riders to provide you a 4-digit pin before the trip can begin. Pin verification helps make sure the right rider gets into your car, allowing both of you to travel with more peace of mind.

Use your own smartphone to find and schedule rides by using our dedicated driver app to download directly on your device.

Tap the blue shield icon on the uber app to access Uber’s safety resources for all the know-how to help you drive with confidence.

Messages sent thought the app that may be considered offensive or threaten the integrity of a person will be submitted to a process where the original account can be permanently disabled.

Record my Ride encourages respectful interactions with riders, automatically recording video and audio of your trips with your phone.