You deserve to be able to go wherever the opportunity is. Get there with support on the road and technology that helps protect you and those around you.
The app is built with technology to help you stay connected to your loved ones, our team, and emergency authorities, so you can go even further.
Specially trained incident response teams are available anytime right from the app.
Through our joint efforts with cities and safety experts and by working together, we’re helping to create safe journeys for everyone.
Safety is designed into the experience. So you feel comfortable driving at night. So you can tell loved ones where you’re going. And so you know you have someone to turn to if anything happens.*
You can use the in-app emergency button to call authorities to get help if you need it. The app displays your location and trip details, so you can quickly share them with emergency services.
Uber customer associates trained in incident response are available around the clock.
Friends and family can follow your route and will know as soon as you arrive.
Your feedback matters. Low-rated trips are logged, and users may be removed to protect the Uber community.
All Uber rides are tracked from start to finish, so there’s a record of your trip if something happens.
We implement verification tools for users through their Facebook account when they choose cash as their payment method. If their payment method is electronic (credit, debit, or PayPal), we verify their relevant information.
In order to identify in real time possible risks that may arise, the technology implemented through automated algorithms allows Uber to block potentially unsafe trips.
Our Community Guidelines help riders and drivers enjoy a safe and comfortable ride. Any person who doesn’t follow the guidelines may be at risk of being removed from the platform for the safety of the entire Uber community.
*Certain requirements and features vary by region and may be unavailable.
¹ This feature is in the process of rolling out and is currently only available in select markets.