Drive with confidence
You deserve to be able to go wherever the opportunity is. Get there with support on the road and technology that helps protect you and those around you.
Designing a safer experience
Features to help keep you safe
The app is built with technology to help you stay connected to your loved ones, our team, and emergency authorities, so you can go even further.
Help if you need it
Specially trained incident response teams are available anytime right from the app.
An inclusive community
Through our joint efforts with cities and safety experts and by working together, we’re helping to create safe journeys for everyone.
Your safety drives us
Safety is designed into the experience. So you feel comfortable driving at night. So you can tell loved ones where you’re going. And so you know you have someone to turn to if anything happens.*
24/7 incident support
Uber customer associates trained in incident response are available around the clock.
Follow My Ride
Friends and family can follow your route and will know as soon as you arrive.
2-way ratings
Your feedback matters. Low-rated trips are logged, and users may be removed to protect the Uber community.
Pin verification
You can request all riders to provide you a 4-digit pin before the trip can begin. Pin verification helps make sure the right rider gets into your car, allowing both of you to travel with more peace of mind.
Record My Ride
Record my Ride encourages respectful interactions with riders, automatically recording video and audio of your trips with your phone.
Audio recording
If you feel uncomfortable, you can record the audio of the trip within the app. Tap the blue shield to open your Safety Center and access the Record Audio option.
GPS tracking
All Uber trips are tracked from start to finish, so there’s a record of your trip if something happens.
Rider verification through official ID and payment methods
We implemented a multi-step safety verification process through which users might be requested to scan an official ID when they choose cash as their payment method. If their payment method is electronic (credit, debit, or PayPal), we verify their relevant information.
RideCheck
Using sensors and GPS data, RideCheck can help detect if a trip has an unexpected long stop. If so, we’ll check on you and offer tools to get help.
Women Rider Preferred
Female drivers and non-binary people can choose to receive rides only from female passengers.
Phone anonymization
If you need to contact your rider through the app, your phone number stay private.
Driver Safety Education
We create in-app educational content to create healthy, respectful, and positive travel experiences for everyone.
Coverage you can count on
Uber partners with leading insurance providers to help protect every trip.
Strengthening our community
Uber’s Community Guidelines help riders and drivers enjoy a stress-free ride. Any person who doesn’t follow the guidelines may be at risk of being removed from the platform for the safety of the entire Uber community.
*Certain requirements and features vary by region and may be unavailable.
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