Expert transportation consulting services to help you design smarter mobility plans and deliver better guest experiences
我们结合优步丰富的行程数据、多年实地经验以及创新的网约车技术，帮助用户实现运营目标。
优步出行解决方案
以您的利益为核心打造
优步为交通项目设计服务提供多样化的选择，但每一个项目都秉持着同一个理念——真诚致力于用户的成功。无论您是在为新商场制作方案设计、为大型场馆制定交通管理方案，还是在活动现场组织网约车上下车点，选择优步，您都能获得专业工具和洞察，助您在实际场景中取得成功。
定制化技术助力高效管理运营
Uber’s technology offers dedicated geofencing with strategically-curated pickup and dropoff points, in-app road closure implementation, and specialized dispatch tools that can help you increase operational efficiency.
数据洞察助力决策制定
从历史行程分析到战略预测，优步能够解锁强大的洞察，帮助用户更好地了解行为模式、预测潜在出行难题、验证假设并衡量成效。
战略沟通以最大化用户参与度
优步拥有丰富的沟通渠道，可通过特定受众定向或基于行为的自动化方式进行触达，帮助我们的用户向乘客和合作车主传递有价值的物流及物业相关信息。
交通评估与网约车设计以优化出行方案
凭借大量行程数据、直观的热力图、关于用户和合作车主行为的定性洞察，以及多年现场交通管理经验，优步能够为用户提供全面的交通方案评估和高效的上下车区域设计。
250+
Clients and partners across the sports, entertainment, real estate, event planning, academic, hospitality, and gaming industries.
Transportation program design for you.
Stadiums and arenas
Festivals and concerts
Your venue welcomes hundreds of thousands of fans each year–on the edge of their seats at the biggest games. For the events where memories are made, Uber can help you design and execute transportation plans to deliver the complete visitor experience–making it easier for your guests to enjoy concessions and entertainment, with less worry about rides to and from the site.
While music fans focus on the stage as the brightest stars perform their greatest hits, the last thing they have in mind is getting home when the curtains close. You can work with Uber to have a geofence setup for your property with a dedicated pickup point enabled, and launch communications to easily guide riders and drivers on where to go when the event ends.
Commercial and residential properties
Convention centers and conferences
Accessibility is at the foundation of all great property design. Regardless of the audience you’re serving–customers, staff, residents, or a combination of each–it’s imperative to build with heart, grounding plans on a deep understanding of mobility needs. Whether you’re expanding a site and looking to reduce dependency on parking, or developing a new property with a multi-modal vision in mind, Uber can provide you historical data, trip forecasting, and design recommendations to optimize how your property moves.
From trade shows to corporate summits and for the venues that host them, it’s common to see high demand for rideshare and high-capacity vehicles to support the needs of out-of-town guests. Not only can Uber help coordinate pickup and drop off zones at a site and communicate event details to drivers, but also offer ride coverage options through Vouchers with Uber for Business and group transport via Uber Charter.
Colleges and business campuses
Restaurants, hotels and casinos
Institutions of higher education and office parks with multi-building layouts often require special map edits and customization of the Uber app to help influence vehicle routing and the locations where pickups and dropoffs take place. Uber can design and enable dedicated loading zones to improve travel to and from your property–for students headed to the classroom to executives leaving the boardroom.
The hospitality and gaming industries are some of the most common use cases for rideshare utilization. Leaders in the space recognize that their guests value the peace-of-mind and convenience of getting to and from their favorite destinations at the tap of a button. By building smart loading zones into site plans with strategic pickup & drop off points enabled in the Uber app, you can offer white glove service to guests from arrival through departure.
Architecture and engineering firms
Event producers and party planners
The future of cities is being designed with rideshare integrated into the foundation of how people move. Well before ground is broken, Uber can help site planners make more informed decisions about how to best utilize and configure spaces based on forecasted trip demand, area traffic analysis, anticipated vehicle routing, and understanding of the interaction between riders and drivers. These insights can save you time, money, and the burden of having to overhaul operations that aren’t optimally designed from the onset.
Whether hosting an event for a large crowd or an intimate private affair, you can leverage the Uber platform as a comprehensive resource to plan and manage different transportation functions on the big day. With an extended network of trusted production and traffic vendors, along with ride coverage programs and technology to streamline pickups & drop offs, Uber can help make the parking lots frictionless, so you can focus on curating the ultimate guest experience within the event.
常见问题
- 如果我有多个项目，是否需要提交多次请求？
不会。您可以在最初的支持请求中分享您希望通过优步应用开车接单的不同方式概述。运营协调员会与您联系，提供最适合帮助您实现个人目标的服务详情，以及所有合同选项的信息。
- 优步是否为上下车区域提供现场运营支持？
是的，无论是大规模人群还是贵宾用户，优步拥有专门团队，可协助为您量身打造、配置人员并管理高水准的网约车运营服务，满足您的需求。
- 我的公司正在开发一个新物业，我们希望为网约车服务做好规划。优步可以提供哪些类型的数据来帮助进行预测？
优步的出行解决方案团队可以提供丰富的定量和定性分析数据，助力交通规划，包括行程数量比较和区域交通分析。为您的账号指派的运营协调员将根据您的需求提供建议，但如果您希望了解特定指标，请在提出请求时详细说明。
- 我正在筹办一场活动，预计会有很多嘉宾使用网约车。请问是否可以为接送安排一个专门的区域？
是的，根据地区和活动类型，优步拥有可设置的专用工具，用于引导在特定地点的上下车位置。
- 是否可以在特定时间开启或关闭指定的上车和下车地点？
是的，指定的上车和下车地点可以针对特定日期、时间和活动进行时间限制。
- 可以与出行解决方案开启订阅服务，还是仅提供一次性服务？
Yes, Uber offers ongoing consulting agreements and annual fixed service contracts to clients with long-term and/or multi-project needs.
- 优步采用的技术是否也会影响其他网约车公司，还是仅限于优步专用？
优步在出行规划和整体设计方面采取全面的方法，所有技术服务均专为优步应用提供。
- 服务费用是一次性支付，还是全年分期支付？
在大多数情况下，通常为一次性付款。但最终付款条件可能会根据开车接单范围、 服务协议类型和合同期限的不同而有所差异。
- I am interested in exploring a partnership with Uber, is this the right department?
如果您需要与网约车运营相关的支持，这些服务由优步出行解决方案团队负责，您可以在本门户首页提交相关请求。
我们的用户和合作车主怎么说……
“与优步出行解决方案团队的合作非常有帮助。鉴于我们活动的复杂规模，优步展现了极强的灵活性和主动性，并能实时调整，助力我们全面取得成功。优步在沟通、响应速度和执行力方面都非常出色，为我们实现目标提供了巨大支持。期待未来再次与优步合作。”
Matthew Snyder，超级碗主办委员会运营总监
“与优步出行解决方案团队合作，为拉斯维加斯方丹布鲁度假村赌场重新设计交通方案，是一次非常愉快的经历。将我们这样一个自2008年规划布局、规模庞大且充满活力的物业升级，并纳入顺风车项目，是一项极具挑战性的任务。优步的数据洞察和运营规划能力，为我们的管理团队制定成功策略提供 了重要支持。”
John Wells，规划总监 – Fontainebleau Development
“The Uber Mobility Solutions Team has been a huge benefit to our event traffic operation. They have always been quick to respond and assist with any questions or needs we may have. Their service has made a large impact on relieving some of our biggest traffic challenges”
Brooks Imhoff, Director of Event Services – The Ohio State University
“我们与优步出行解决方案团队紧密合作多年，借助他们的技术（如地理围栏、乘客与合作车主沟通等），助力我们在全球范围内众多大型活动中构思并落地行业领先的出行方案。他们所提供工具的价值毋庸置疑。”
Rory Parsons，高级项目经理 – Black Widow Productions
“我和我的团队与优步出行解决方案合作，为 科切拉山谷举办了一场大规模的VIP私密活动，我们获得了极致贴心的服务！团队不仅提供了专业建议，还落实了多项举措，确保活动顺利进行，包括道路封闭、合作车主沟通以及设置专属上下车点的地理围栏。我们期待未来继续与优步合作，充分利用其全方位的服务。”
Carlie Richman，客户总监 – The NVE Agency
“With UBER Mobility Solutions, we're able to plan large-scale festival ride share programs with confidence. The team helps us understand our audiences and offers the right mix of tools and customer service to help us execute our plans with precision.”
Evan Bailey, Vice President – Disco Donnie Presents
准备好与我们合作了吗？
Please note: an Operations Coordinator will contact you within 5 business days of receiving your inquiry. Due to the volume we receive, Uber may not be able to support all requests.
Emergencies: for law enforcement or public health matters, please visit lert.uber.com