Teen account availability varies by city. Please read the frequently asked questions at the bottom of the page to learn more.
Teen accounts on Uber
Peace of mind for you, freedom for them
Get to know teen accounts
Teen accounts give your teenager the freedom to request their own rides, all under your supervision. Plus, with live safety features and real-time updates, you can follow along from pickup to dropoff.
Together, we can help them go anywhere they need.
Requests at their fingertips
With the power to request a ride anytime, your teen will always have a reliable way to find rides, go where they need to go, and get home to you.
Highly rated drivers on every ride
Your teen will always be matched with highly rated and experienced drivers.
Live trip tracking
Whenever your teen requests a ride, you can follow their location directly in the app and get status updates with live trip tracking. Teen trips are destination-locked, meaning that drivers can’t change the destination of the trip—only your teen can.
Live trip tracking
With Share My Trip automatically turned on, you’ll receive notifications every time your teen requests a ride. Once they’re on a trip, you’ll be able to follow their location directly in the app with live trip tracking. You’ll also get status updates so you can check that your teen has gotten where they need to go. Additionally, teen trips are destination-locked, which means drivers cannot change the destination of the trip—only your teen can.
Always-on safety features
All the rideshare safety features you know and love, like PIN verification and RideCheck™, will always be automatically turned on and cannot be turned off. In addition, they’ll always have access to our on-trip safety features, such as being able to call 112, contact Support, or report an issue through the app.
Always-on safety
These safety features are always on
Verify My Ride Before a teen gets in the car, they’ll have to give their driver a unique PIN. Drivers are unable to start a trip until they enter the correct code into the Driver app. This will help the teen make sure they get into the right car.
In an emergency, you or your teen can use the in-app Emergency Button to contact 112. You’ll both also have access to Uber’s Safety Incident Reporting Line while the trip is in progress.
After the trip, your teen can report a safety incident through the app either by selecting the trip in their trip history, tapping Help, then selecting Report Safety Issue, or by contacting Uber’s Safety Incident Reporting Line.
How to add a teen account
Follow these 3 steps to get your teen’s account set up:
- Tap Account > Family and teens to create a Family profile.
- Tap Invite family > Teen > Choose contact and select their name from your contacts. (They must be at least 14 years old.)
- Make sure your payment information is up to date before your teen requests their first ride.
After that, your teen will receive an invite by text and will need to complete a mandatory safety onboarding. Once they’re done, they’ll be ready for their first ride.
Frequently asked questions
- Where can teens take trips?
Teens will be able to take trips that start and end in any city where teen accounts are live.*
- Where are teen accounts available?
Teen accounts are live in the following cities:**
- Seoul
- Daegu
- Daejeon
- Busan
- Seongnam
- Ulsan
- Incheon
- Jeju Island
Teen accounts will be rolled out in more locations soon. Not available in your city yet? Sign up on the waiting list so you can be notified when it becomes available.
- How do teens pay for rides?
Teens can use either the default payment method attached to their guardian’s Family profile or their own personal payment methods stored in their personal payment profile.
- Can guardians book rides for teens?
Yes. Guardians have the option to request rides on behalf of their teens. Rest assured, the enhanced safety features automatically turned on for teen accounts will stay on for every ride, even those guardians arrange for them.
- Can teens bring other riders?
Yes. When a trip request comes from a teen account:
- The teen is allowed to bring other riders with them, but those other riders must be 14 years old or older
- Guest riders aged 14 to 18 must have permission from a parent or legal guardian
- All teens have to sit in the back seat and should buckle up
- Can teens turn off the safety features?
The safety features for teen accounts on Uber are built into the experience and cannot be turned off, including live trip tracking, PIN verification, RideCheck, and Uber’s safety line. In addition, RideCheck will be adjusted to be more sensitive during teen trips. If the app detects something may have gone wrong, like a possible crash or an unexpected long stop, the teen and driver will receive a message to make sure they’re ok.
- How can I contact my teen’s driver?
While a teen is on a ride requested through a teen account, guardians will be able to contact their drivers directly through the app.
You can also message the driver during a trip in a three-way group chat with your teen. To do so, go to the Activity section or the live trip tracking page in the Uber app, then select the message icon next to the driver’s name.
- What happens to my teen’s account when they turn 19?
When a teen turns 19, their teen account will be converted to a standard account, meaning they’ll have access to more products in the app.
Even after their account has converted, however, they ’ll continue to be on your Family profile. And as long as they’re part of the family account, you’ll still be able to follow their ride in the app.
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