Family Profiles
You can pay for your loved ones and conveniently track their status and ETA when you invite them to join your Family Profile.
Family Profiles
You can pay for your loved ones and conveniently track their status and ETA when you invite them to join your Family Profile.
Family Profiles
You can pay for your loved ones and conveniently track their status and ETA when you invite them to join your Family Profile.
Why it's helpful
Register multiple accounts
Your babysitter. Your assistant. Your second cousin. We call it Family Profiles, but who you add is up to you.
Keep your credit card details
Even though your loved ones can use Family Profiles as their payment method, your credit card information is never revealed.
How it works for the Family Profile organizer
Add contacts
Tap to open the app, go to the menu, choose Settings, scroll down to Set up your family, and select the qualifying contacts you would like to add. Once added, the Family Profile rider will receive an invitation request.
Please note: you must have the latest version of the app to use Family Profiles.
Have loved ones request rides
Once your invitee accepts, they can begin requesting rides from their own phone using the Family Profile as their payment method.
Get billed automatically
The cost of the trip will be billed to the Family Profile, and the organizer will receive a receipt for every ride.
How it works for the Family Profile rider
Accept the Family Profile invite
Open the email invitation to the Family Profile and accept.
Please note: you must have the latest version of the app to use Family Profiles.
Make it your default payment
Choose Family Profiles as your default payment method.
Pay with Family Profiles
Request a ride as you normally would, selecting Family Profiles as your payment option.
Frequently asked questions
- How do I update a Family Profile payment method?
- Go to Settings in the app.
- Scroll down and select Family.
- Under Preferences, select Default payment.
- You can choose from existing payment methods or add an additional payment option.
- How do I leave a Family Profile?
- Select Settings from your app menu.
- Scroll down to Profiles and tap the Family Profile bar.
- Scroll to the bottom, tap the Leave Profile button, and confirm.
- How do I remove a family member?
- Select Settings from your app menu.
- Scroll down to Profiles and tap the Family Profile bar.
- Scroll to the bottom, and tap the family member you want to remove.
- Select Remove Member and confirm.
- How do I delete a Family Profile?
- Select Settings from your app menu.
- Scroll down to Profiles and tap the Family Profile bar.
- Scroll to the bottom, tap Delete Family Profile, and confirm.
Get more from your ride
After your trip
Sign up
Download the app and set up your account so you’re ready the next time you need a ride.
Options vary based on your city and region.
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