HK - More Rewards of Uber Pro
Go online. Earn. Get rewarded.
Welcome to Uber Pro: a rewards program inspired by you and designed to help you reach your goals—both on and off the road.
Drive with confidence
Unlock more with rewards that give you more.
You can see your points and rewards in the Uber Pro section of your Driver App.
Drive like a Pro
Our partners offer to keep you fuelled on the road by connecting you to deals on fuel and car maintenance service discount.
Live like a Pro
Life happens off the road, too. Enjoy it more with other savings.
Achieve like a Pro
Pursue your goals beyond the road. You can learn English anytime, anywhere with Rosetta Stone.
Earn points
Earn one point for every trip you complete. You can get bonus points when you drive during specific hours*. The more trips you complete, the more points you’ll earn. You accumulate points during four 3-month program periods: November to January, February to April, May to July, and August to October.
*Refer to the table below for specific timeslots for earning bonus points
Provide a great experience to riders
Your Uber Pro tier of this program period is based on the total number of points accumulated over your previous Uber Pro program period.
Tier Requirements:
- Blue: No specific requirements
- Gold: Star rating above 4.8 and cancellation rate below 6%
- Platinum: Star rating above 4.85 and cancellation rate below 4%
- Diamond: Star rating above 4.85 and cancellation rate below 4%
Unlock tiers
Points, star rating and cancellation rate will determine if your status tier is Blue, Gold, Platinum, or Diamond. You can earn points and unlock a higher Uber Pro status by completing trips, maintaining a high rating and a low cancellation rate.
Get rewarded with more
Timeslot for earning bonus points
Earn extra points for each completed trip that starts or ends during the below hours:
Monday – Thursday： 5am – 10am, 5pm – 7pm and 9pm – 11 pm
Friday ： 5am – 10am, 4pm – 7pm, 9pm – 11pm
Saturday：3am – 7am, 9am – 7pm
Sunday：3am – 7am, 9am – 1pm, 4pm – 6pm
Uber Pro Rewards*
*Program rewards vary by location and Uber Pro status and are subject to change. Rewards described on this page may not be available in all cities where Uber Pro is available. Additional limitations and exclusions apply. See Uber Pro Terms and Conditions and Uber Pro Individual Rewards Terms program details.
Extra Destination (Only applicable to driver-partners of Gold tier and above)
If your long-trip destination is in an area with lower-demand, you can set your preferred destination within 15 minutes after finishing the long trip. This destination will not count towards your limit of 2 daily uses - allowing you to head to high-demand areas to accept trips with greater ease. For feature details, please see the Uber Pro section of the Driver App.
Checking trip direction and estimated duration (Only applicable to driver-partners of Platinum and Diamond tier)
When you receive your next trip request, you can view the trip’s estimated duration and driving direction, allowing you to know more trip information. For feature details, please see the Uber Pro section of the Driver App.
Airport Queue Priority (Only applicable to Diamond tier driver-partners)
When Diamond tier driver-partners head to the airport (regardless of whether you have a rider onboard to the airport), the system will automatically place you at the front of the virtual queue in the airport area, allowing you to get matched with your next airport trip faster. For feature details, please see the Uber Pro section of the Driver App.
Priority in-app Support (Only applicable to Diamond tier driver-partners)
When you reach out to platform support through the in-app Help section (excluding hotline service) , our support team will prioritise your request and help you resolve issues more quickly.
Shell App Offer (Not applicable to Uber Taxi)
Download the Shell App and successfully register as a Shell GO+ member can enjoy instant exclusive fuel discounts every time you refuel.
Shell is bringing you a petrol discount of HK$10.5^ per litre basic discount and 40% off on Shell Auto Car Wash and oil change services.
In addition, Shell launches GO+ member-exclusive missions#, (as defined and communicated by Shell, at its full discretion). Complete the missions within the month and unlock up to HK$15/L* petrol discount. It’s the perfect way to earn, redeem, and enjoy more rewards from Shell anytime!
Terms and Conditions:
^Should this discount be used, this fuel purchase made by Uber driver-partners at Shell stations are not eligible for earning GO+ points.
*After accumulated 400 litres of petrol by completing the monthly mission, you can enjoy fuel discount of $13.2/L. Together with free upgrade to Shell V-Power Racing on Wednesday, the total discount can be up to $15/L.
# The calculation method and terms for all GO+ points shall follow the details provided in Shell‘s email.
Shell Fuel Card LPG Offer (Only applicable to Uber Taxi)
Within the Uber Pro program period, taxi driver-partners will be able to enjoy Shell fuel card LPG discount offers based on their Uber Pro status. The higher your tier, the more you can save on gas!
Shell charging discount
Activate the Shell Recharge App to enjoy charging offers. For details, please refer to the Shell Recharge App.
NTI Express Auto Care selected car detailing services and charging discount
Enjoy selected special car detailing services at 20% off, computer foaming car wash Special Price at HK$100 and charge up your ride at a special rate of $2.4/kWh with DC fast charging (60kW/120kW) at NTI Express Auto Care's DC Fast Charging stations. Simply present the NTI QR code to redeem. Offer ends by July 31, 2027.
Uber x 3 EV Station exclusive offers!
From now until 31 October 2026, you can enjoy the following rewards:
EV charging as low as HK$2.5/kWh
Enjoy ultra-fast charging at 3 EV Station with output up to 500kW. In just 20 minutes, your EV battery can reach 80%.
Charging rates are based on your Uber Pro tier – the higher your tier, the greater the offer.
Uber Pro tier | Special price per kWh |
Diamond | HK$2.5 |
Platinum | HK$2.6 |
Gold | HK$2.7 |
Blue | HK$2.7 |
At 3 EV Station, you can also enjoy:
- HK$0 parking fee (Applicable to ALL 3 EV Station carparks)
Free parking at ALL 3 EV Station carparks, giving you greater flexibility in taking trips.
How to register?
Fill in the form and submit to 3 EV Station. Please enter the phone number registered on the Uber platform (area code not required) to ensure a smooth registration process.
- After submitting the application, you will receive a confirmation message through WhatsApp within five working days. Simply follow the steps in the message to activate the “三號電站如約” app and start enjoying special charging rates and other exclusive offers.
- If you already have a “三號電站如約” App account, and the phone number registered with that account is the same as the one registered on the Uber platform, you only need to fill out and submit the form to enjoy the offer.
*Remark:
- To facilitate calculation, the tiered discount that you receive each month will be based on your Uber Pro tier on the last day of the previous month. For example, May's determining date is April 30th. Discounted charging rates at 3 EV Station are updated on your “三號電站如約” app on the 3rd or 4th working day of each month based on your Uber Pro tier.
- Upon successful registration for the offer, driver-partners will be offered the Blue tier charging rate (HK$2.7/kWh) by default on the “三號電站如約” app. This rate remains valid until the 3rd or 4th working day of the following month, after which it will be adjusted according to your actual tier.
Rosetta Stone free English lessons
Diamond, Platinum, and Gold Driver-partners can now access privileged English lessons developed by Rosetta Stone directly from the Uber Driver App.
Driver-partners can also sign up for an account with Rosetta Stone to get free access to learn 24 languages and explore more than 200 hours of downloadable lessons.
To start learning, simply access your profile in the Driver App and get into your Uber Pro tier.
This is offered for a limited time only, while quotas last.
Terms and conditions apply.
1. How does Uber Pro work?
With Uber Pro, there are four status tiers: Blue, Gold, Platinum and Diamond. To unlock and maintain rewards for the Gold, Platinum or Diamond tiers, you’ll need to fulfill two conditions:
(i) Earn points: Each tier has a specific requirement on the number of earned points. You simply need to complete trips to earn points, you can unlock that tier and get access to that tier’s rewards. You can earn points by completing trips.
(ii) Maintain rating and cancellation rate standards: To maintain Gold, Platinum or Diamond tier status and access their rewards, maintain a high rating and a low cancellation rate.
You can accumulate points over fixed three-month program periods (for example: 1 August to 31 October). When you accumulate enough points and meet the relevant criteria, you’ll unlock that tier’s rewards. As long as your rating and cancellation rate continue to meet the standards, you can access the relevant rewards for the remainder of the three-month program period and throughout the following three-month program period. Points will then reset at the start of each program period.
2. How do I earn points?
You can earn points by completing trips. You’ll earn 1 point for every trip, and during select times you’ll earn 2 or even 3 points.
3. What are the timeslots for earning bonus points?
Earn extra points for each trip you complete during the below hours:
Monday – Thursday： 5am – 10am, 5pm – 7pm and 9pm – 11 pm
Friday ： 5am – 10am, 4pm – 7pm, 9pm – 11pm
Saturday：3am – 7am, 9am – 7pm
Sunday：3am – 7am, 9am – 1pm, 4pm – 6pm
4. Does a trip need to begin or end during the timeslot for earning bonus points to receive extra points?
If you complete a trip that starts or ends during the extra earning points timeslots, you will receive extra points for that trip.
5. Do I receive a point for trips where the rider has cancelled?
You only receive points for trips that are completed. If a rider cancels your trip, you won’t earn points for that trip.
6. Do I need to pay to take part in Uber Pro?
No, it’s completely voluntary and free for Uber driver-partners to be part of the rewards program. All driver-partners are automatically enrolled in the Blue status tier when they begin driving with Uber and you can opt out at any time.
7. How many points do I need to reach different tiers?
Driver-partners need to reach a certain number of points, star rating, and cancellation rate in the fixed three-month program periods in order to unlock that tier. All driver-partners qualify for Blue status regardless of how many points they have or what their star rating and cancellation rate are.
Blue：0 points, no other specific requirements Gold：300 points, star rating above 4.8 and cancellation rate below 6% Platinum：800 points, star rating above 4.85 and cancellation rate below 4% Diamond：1300 points, star rating above 4.85 and cancellation rate below 4%
8. How long do I get access to the rewards?
If you unlock a new tier, you’ll get the opportunity to access that tier’s rewards right away. Subject to the specific conditions of each reward, you’ll keep access to those rewards for the remainder of the 3-month program period and for the next 3-month program period (provided you continue to meet the rating and cancellation rate criteria).
9. What happens if my cancellation rate or driver rating drop below the eligibility requirements?
If your rating drops below the corresponding criteria of the tier, you will be moved to the applicable Program Tier for which you meet the criteria. As soon as you meet the rating and cancellation criteria again during the 3-month program period, you’ll gain access to whatever tier your points qualify you for.
10. What happens if I earn less points during a 3-month period than I had earned the 3-month period before?
How many points you earn during each three-month period determines what rewards you can access for the next three-month period.
11. How are cancellation rate and driver rating calculated?
Your cancellation rate looks at the number of trips you cancel compared to the total number of trips that you accept in the last 100 trips requests (including the Reserve trips you cancel within 1 hour before pick up and the Trip Radar Taxi trips you cancel after accept). It does not include trips where the rider cancels.
Your overall star rating is an average of individual ratings provided by riders from your past 500 trips (or all trips if you have completed less than 500 trips).
If you receive a rating of 4 stars or below on a trip for a reason that is out of your control, such as bad GPS route or traffic, the rating will be excluded from your overall rating.
12. How do I get access to my rewards?
Some rewards (like seeing the trip duration and direction) are applied automatically as soon as you unlock them. To redeem other rewards (like Shell fuel discount), head to the Uber Pro section of your Driver App.
13. How can I see my points?
You can keep track of your points and rewards in the Uber Pro section of your Driver App.
14. Do I earn more points for completing trips with certain ride options?
You will earn the same number of points per completed trip regardless of what type of trip.
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