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Driving at Toronto Pearson International Airport (YYZ)

Airports can be complicated places, especially for drivers. But knowing the basics, and getting information in advance about your local airport, can help make sure you’re prepared for your first pickup or dropoff.

Airport regulations

Airport regulations for driver-partners

When you drive with Uber at Toronto Pearson, it’s important to follow the airport regulations. Not meeting these terms could result in a citation or even restricted access to airport trips. It’s important to know Uber will not pay for any citations that drivers receive at Toronto Pearson.

  • The Uber sticker (trade dress) must always be displayed on the rear back window on the passenger side facing outward. You can fill out this form to receive by mail

Pickups at the airport

Pickups at the airport

It’s easy to receive trip requests from riders leaving Toronto airport. However, these trips work a little differently than other requests.

For uberX and XL driver-partners: If you drive with uberX or XL at Toronto Pearson, your waiting lot is located at Jetliner Rd and Silver Dart Dr.

For Black and SUV driver-partners: The waiting lot has moved to the pre-arranged lot located at 6340-1 Silver Dart Drive.

Things to know about the waiting lot:

  • Drivers will lose their place in line by: going offline on your Uber driver app, driving outside the waiting lot, not accepting multiple incoming trip requests in a row, cancelling multiple rides (if the rider cancels, you will remain at the top of the queue).

Picking up your rider

For uberX and XL pickups: Once you accept a trip request, the pickup location at Toronto Pearson is located at:

Terminal 1: Ground Level, Door Q (Inner Curb) Terminal 3: Arrivals Level, Zone 3 (Second Outer Curb) Look for the blue curb.

For Black, SUV and Select pickups: Once you accept a trip request, the pickup location at Toronto Pearson is located at:

Terminal 1: Arrivals Level, Curbside Door A Terminal 3: Arrivals Level, Curbside Door A

Dropoffs at the airport

How dropoff requests work

Riders can be dropped off at their requested terminal on the Departures level. If you’d like to receive a trip request afterwards, you’ll need to keep the Uber driver app on and enter the designated uberX or UberBlack waiting lot to get your place in queue.

Rematch

We’ve launched the Rematch feature at this airport. To qualify for Rematch, you must first complete a dropoff at the airport. Rematch then allows any driver-partner who just completed an airport dropoff to receive a pickup request without having to wait in the Waiting Area.

If you don’t receive a request within a few moments, this means there are no Rematch trips available and you should go to the waiting area if you would like to wait for a request.

Please note that waiting around the terminal will not increase your chances of receiving a Rematch. If available, Rematch will only occur a few moments after you complete an airport dropoff.

Airport regulations prohibit loitering in the terminal area. Idling at the curb may result in a citation from airport authorities.

Staging information

Waiting Lots

For uberX and XL driver-partners: Your waiting lot is located at Jetliner Rd and Silver Dart Dr.

For Black and SUV driver-partners: The waiting lot has moved to the pre-arranged lot located at 6340-1 Silver Dart Drive.

Pickup Zones

For UberX, XL and Comfort pickups:

  • Terminal 1: Ground Level, Door Q (Inner Curb). Follow signs for Ground (not Arrivals).
  • Terminal 3: Arrivals Level, Zone 3 (Outer Curb). Follow signs for Car Rentals (not Arrivals). Look for the “Ride App Pickup” signage and the blue curb.

For Black and SUV pickups:

  • Terminal 1: Arrivals Level, Door A (Inner Curb)
  • Terminal 3: Arrivals Level, Door A (Inner Curb)