Introducing Uber Direct

In response to the current situation we have adapted our technology to offer Uber Direct, a solution to help businesses meet the increased customer demand for delivery. 

People are looking for ways to get essential goods delivered quickly and conveniently, and businesses are looking for ways to better serve their customers’ delivery demands. 

With Uber Direct, businesses can now use Uber’s network of drivers-partners to move goods within their supply chain, between locations and into the hands of their customers.

Uber Direct is our broadest effort yet to help businesses meet the high demand for delivery as well as unlock further economic opportunities for drivers now and beyond.

This is an opportunity for driver-partners to help get permitted essential goods to those staying at home while receiving additional trips and earnings during this difficult and quiet time.
How does it work?

You will be able to accept Uber Direct requests from 5am to 7pm daily. You are required to keep your Essential Services Letter and Photo ID with you in the event that you are stopped by law enforcement during the lockdown period. Please note that the government may change when and how you may operate, so please make sure you continue to check your app for updated guidance.

To complete a trip:

1. You will receive an Uber Direct request.