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Guidance on Cloth Masks

May 7, 2020 / South Africa

The safety and well-being of everyone who uses Uber is always our priority. Therefore, it is important that we follow guidance from the Public Health Authorities. This post summarises the recent guidance issued from the Department of Health on the use of cloth masks.
Q: Who should use masks? And when?
Masks should be used by everyone especially when moving around in public. Masks are for everyone even if you are not feeling sick. Examples of when to use masks include when you are outside of the house or in a public space, in contact with other people, and/or travelling on public transport (such as an Uber ride).
Q: What type of masks should you use?
The Department of Health urges all residents to use cloth masks. Other types of masks (for example, N95 respirators or medical masks) should be reserved for front-line healthcare workers.

Q: Why should you use a mask?
A cloth mask, if used and cleaned correctly, can reduce the spread of droplets between people. This helps to protect you and others, especially out in public.
Q How do you properly use a mask?
– Wash your hands before applying the mask. 
– Only use a mask that has been cleaned and ironed.
– Do not touch the front layer of the mask.
For Masks with ear loops: Hold the mask by the ear loops and place a loop around each ear.
– For Masks with ties: Using the strings of the mask, place it over your nose and mouth then tie the strings behind your head.
– Do not touch your face while wearing your mask. 
– When ready to take off your mask, untie the strings, fold the mask inside out, and place in a container for washing. 
– Wash your hands before doing anything else.

Q: Where can you get a mask?
We are working to help drivers get access to cloth masks. In the meantime, you can make a mask at home by following the instructions in the video link. 

Remember, wash your hands frequently, and cough or sneeze into your elbow or a tissue (and discard into a bin immediately). If you’re sick, please stay home and away from others. Thank you for doing your part to help keep our communities safe, and for supporting one another as we navigate this moment together.