We are extremely disappointed by the MOTC’s response today, which ignores  7,000 public comments made to the Government, and will create a completely unnecessary financial burden on drivers and small to mid-size businesses in the industry and limits consumer choice.  We are concerned that MOTC characterized this as a dispute with Uber. It’s an issue that impacts the public and the transportation sector. It’s disconcerting that such a high impact regulation will be issued with so little consultation.  It’s hard to believe that among more than 7,000 comments MOTC found nothing worthy of their consideration.

Together with driver partners and rental car partners, we have repeatedly called for an open dialogue, and fair due process.  We are disappointed with MOTC’s decision but stand with the people of Taiwan who want choice and with our partners.

Uber entered Taiwan as an unregulated market. The industry was regulated in 2017, and Uber today operates a legal business in partnership with rental car companies.  We reject any suggestion that our current operations are anything but fully compliant.

Many cities around the world have already established or amended existing transport regulations to create room for ridesharing or e-hailing services including the US, UK, China, India, Singapore, Philippines, France, Germany, and Belgium. Governments around the world have embraced the diversity of the transportation ecosystem and allowed Taxi, Transit, Rental and Ridesharing (or Ride-hailing) to play a role.  

We will continue to operate as normal during this transition period; and we remain committed to Taiwan, and to doing everything we can to support the driver partners, rental car partners and riders who rely on Uber every day.