Uber Commute: save your way from home to work

12 March 2018 / Singapore

Uber Commute is a new carpooling option designed to reduce the cost of transportation for commuters in Singapore.

Need a ride to work? Get an affordable door-to-door ride from a neighbour, on your schedule. And if you drive to work, you can pick someone up along the way to cover your fuel costs.

How to get a Commute ride

1) Tap the menu icon in your Uber app and select ‘Commute’

2) Input your “Home” and “Work” address

3) Select your preferred timing and date of pick-up up to 5 days in advance. Do remember to set your schedule for ‘Home to Work’ and ‘Work to Home’ separately.

4) Request, and when a match is made, you’ll be notified

Try Commute now

Please be patient on being matched with a Commute driver as more join our community over the coming days. Keep scheduling your rides and you’ll be matched with a driver soon!

All commute rides will be available at a 30% discount until 30 March. Please note that the fare displayed will not include the discount but it will be reflected on your receipt.

Commute Community Guidelines

Whether it’s sitting in the front seat, being on time or making sure to cancel well in advance, small gestures go a long way. Follow these pro-tips to ensure a great experience for you and your driver on Commute.

Driving to work?

Pick someone along the way to work and cover the cost of your trips to and from work.

Be a Commute driver

FAQ

What is Uber Commute?
Uber Commute is a new carpooling option designed to reduce the cost of transportation for commuters in Singapore. It provides an opportunity for those driving to and from work to cover the cost of their daily commute, and for riders to get an affordable ride to and from work.
What is the difference between Uber Commute and uberPOOL?
Uber Commute is a peer-to-peer product that allows riders to pre-book their rides with drivers
who are open to sharing their daily commute to and from work with individuals travelling in the same direction. uberPOOL, uberX and UberFLASH are on-demand services and driven by private-hire/taxi driver-partners.
How is my Uber Commute journey fare calculated?
Your fare on Uber Commute is calculated based on the distance between your pickup and drop-off locations. You will know the price upfront before booking a ride. Uber Commute fares are fixed and will not be subjected to dynamic pricing when demand is high.
How do I pay my Uber Commute driver?
Payments on Uber Commute can only be made in-app via credit or debit card in your Uber payment profile. Cash payment is currently not available on Uber Commute.
Can I request Uber Commute for more than 1 person?
Please discuss with the driver you have been matched with if they can accommodate this before your Commute driver picks you up. This will depend on the number of seats available in the car and is up to the driver’s discretion.

Please note that there can only be one pick-up and one drop-off location as indicated when you schedule the ride in the Uber app.
Is there a penalty for cancellation?
There is no penalty for cancellations on Uber Commute rides. However, we request that you avoid cancelling frequently to be considerate to the Commute drivers our platform.
How about extra charges like ERP?
ERP charges are not included in the fare and Commute drivers will bear the cost of ERP. In cases where drivers have to enter an ERP zone to pick up or drop their rider thereby incurring additional fees, drivers may gently ask the rider to share the cost.
Can I book a Commute ride during weekends?
As per the regulations in Singapore, we have refined our product offering to ensure Uber Commute is compliant with current laws. Right now, you can schedule an Uber Commute ride between Mondays and Fridays only.
Who pays for the insurance in the event of an accident?
In such an event, please work with your Uber Commute driver to resolve this through their insurance coverage.
Is this service legal?
Uber Commute is completely legal and in compliance with Singapore’s regulations under Road Traffic (Car Pools) (Exemption) Order 2015. LTA has made it possible for any driver to be compensated for providing carpooling services.