EN | PL
To ensure fairness for everyone using the Uber app, the cancellation fee will be based on the distance travelled and time spent by driver-partners while driving to a requested pickup point. We know that plans change and that a trip may be requested by accident, which is why the fee will only apply if a ride is cancelled 3 minutes after it’s requested. Because of this, we encourage you to only request a ride when you’re ready to go to avoid a cancellation fee!
The new minimum cancellation fees are as follows:
Vehicle Type | Min |
UberX | 10.00 zł |
Uber for Ukraine | 10.00 zł |
UberGreen | 10.00 zł |
If you believe you were charged a cancellation fee in error, please let us know via the ‘Help’ section of your Uber app.
Disclaimer: All information provided herein was, to the best of Uber’s knowledge, correct and complete as at the time of sharing. Uber will not be held liable for any incomplete or incorrect information.
Posted by Uber Editor
Get a ride when you need one
Start earning in your city
Get a ride when you need one
Start earning in your city
Related articles
Most popular
Scaling AI/ML Infrastructure at Uber
How LedgerStore Supports Trillions of Indexes at Uber
Migrating a Trillion Entries of Uber’s Ledger Data from DynamoDB to LedgerStore
Ensuring Precision and Integrity: A Deep Dive into Uber’s Accounting Data Testing Strategies
Products
Company