COVID-19: Activation information for new drivers and fleet partners

April 30, 2020 / Norway

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As cities respond to COVID-19, cities continue limiting movement and more people continue to stay at home. This means you can see fewer trip requests and earnings on the road.  At this time, you can still get activated and start driving with Uber if you are a driver who will drive for a fleet partner and independant operators. However, activation is on hold for new fleet partners. We encourage you to continue reading below for the latest information. 
Activation information for new drivers and fleet partners
As of April 20, account activation remains delayed for new drivers and on hold for new fleet partners. We are therefore providing you with important information all in one place to help you in the meantime.
1. Guidance for activation requirements and documentation
You can find minimum requirements for drivers and fleet partners here. You may see delays in processing of your documentation.
2. Guidance if you’re looking for support
 Support and activationsIf you have a question, please contact us by using Uber in-app support.
Questions you may have
What is Uber doing to help everyone keep one another safe?Down Small
The health and safety of the Uber community is always our priority. We are actively monitoring the coronavirus (COVID‑19) situation and are taking steps to help keep those who rely on our platform safe. Learn more and find resources. 
Where can I find driver-specific information around COVID-19?Down Small
You can find the latest updates and resources for drivers at this time on the Uber Blog. 
How can I stay healthy while driving?Down Small
If you choose to continue making money with Uber, here are some tips for how you can take care of yourself. This resource can also update you on what riders are doing to help keep you safe during this challenging time.    
What is Uber’s financial assistance policy for drivers who are affected by COVID-19?Down Small
We will provide financial assistance for up to 14 days for those who actively drive with Uber and get diagnosed with COVID-19 or are personally placed in quarantine by a public health authority due to their risk of spreading COVID-19. Learn more. 