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Untuk Bahasa Melayu, lihat di bawah Below are answers to some of the most commonly asked questions about our Hourly Guarantees. For Penang, please see these Hourly Guarantees. For JB, please see these Hourly Guarantees. Are guarantee amounts in gross fares or net payment? Guarantee amounts are in gross fares, which means it includes the Uber service […]

Today we are expanding the functionality of Family Profiles with Trip Tracker, a feature that provides automatic notifications and the ability to follow along whenever someone is riding under your Family Profile. Learn more.

Today we are expanding the functionality of Family Profiles with Trip Tracker, a feature that provides automatic notifications and the ability to follow along whenever someone is riding under your Family Profile. Learn more.

Today we are expanding the functionality of Family Profiles with Trip Tracker, a feature that provides automatic notifications and the ability to follow along whenever someone is riding under your Family Profile. Learn more.

过去数周，坊间出现了一些关于“车资调降对大马司机社群所造成的影响”的讨论。对Uber而言，司机 伙伴是我们至关紧要的资产，我们想要借此机会作出澄清，以正视听。 在我们主张调降车资的所有城市里，我们都进行了一系列以数据为基础的实验。根据我们的标准作业原则，我们在大马及世界各地进行任何车资调降计划之前，我们都会与我们的司机伙伴进行沟通，并 且在实验期间积极寻求各方的意见反馈，同时密切监测从乘客和司机处所搜集到的数据。 Uber在进行定价实验方面拥有接近六年的经验。我们在全球实行车资调降的城市里看到了正面的影响 ：更多乘客得以支付更低的车资获享Uber服务，而更多司机伙伴也因而获得更稳定的收入。 1月18日，我们在吉隆坡和槟城调降了uberX的车资（有关车资详情请参考下表）。更低的车资也意味着消费者对Uber的需求将进一步提高。简单地说，更低的车资 = 更多趟旅程 = 司机伙伴的空车时间更短以及收入更稳定。 乘客的人数增加代表司机空车的时间更少；另一方面，我们也看到司机伙伴人数相应增加，这也意味着乘客可以享有更短的候车时间、更低的车资以及更可靠的服务。总而言之，人人都是赢家。根据我们最近所进行的车资调降活动，我们已经看到乘客人数大幅增加，我们非常重视共车生态系统中的各方，亦即司机伙伴和乘客，并致力与社区保持联系。

Today, I’m excited to announce that Arianna Huffington will join Uber’s board. For those of us who know Arianna, it’s clear she knows a thing or two about being an entrepreneur. As the founder and editor-in-chief of The Huffington Post, she’s built one of the most successful, innovative media companies in the world… from scratch. […]

Today we are releasing Uber’s first-ever Transparency Report. It shows the scope of information that we provided to U.S. law enforcement agencies as well as state and local regulators in the second half of 2015.

At Uber, we work day in and day out to provide a great experience for drivers and riders in cities all over the world. But we know there will always be times when you need to get in contact: a purse left in a car; an abusive passenger; a bug in the app. And when you do need to get in touch — whether you're a driver or a rider — our goal is to make it as quick and painless as possible. That's why we're doubling down on our in-app support technology so that when you need to get in touch, it's as quick and easy as getting a ride.