A brand new product line-up to fit your riding preference – introducing Comfort and the all-new Black
12 December 2019 / Hong Kong
Uber is an operating system that connects Hong Kongers to the places, people, and moments that matter. We are continuously looking for ways to improve the experience for both riders and driver-partners, whether it is a variety of transportation options available for riders at a tap of a button, or reliable earning opportunities for driver-partners. Today, we are bringing to you a line-up of products including the launch of Comfort, the all-new Black experience, and much more!
New premium experience
Enjoy different levels of premium by choosing our new Comfort and the all-new Black

Comfort
Spacious. Comfort. An upgrade from UberX.
Need extra legroom, or simply want to enjoy a more comfortable ride? That’s why we are now launching a new option on the Uber App – Comfort – where you will find the space you need and the personalised experience you can enjoy in vehicles driven by top-rated driver-partners. More on Comfort
Black
Luxurious. The ultimate premium experience.
Whether you are heading to an important meeting, a romantic date, or simply want to ride in style? We are now introducing the all-new Black – a luxurious option that matches riders with high-end vehicles driven by top-rated driver-partners.
More on Black

Ride Preferences
Personalise your Comfort and Black rides at your fingertips.
To elevate your riding experience with Comfort and Black, you can now customise your Ride Preferences by indicating your temperature preference (warm, hot, cool, cold), and let your driver-partner know if you prefer a silent trip or are open to a chatty ride. With Black, you will also be able to request for luggage assistance in advance within your App. Your driver-partner will be able to see your preferences upon arrival. You will be able to indicate your preferences in the Uber App as shown below:

Ride Preferences in Comfort

Ride Preferences in Black
New features at a glance

What to choose?
More ride options to fit your needs.
As an effort to further improve your Uber rides and cater to your preferences, we have refreshed our product line-up:

*For senior citizens, wheelchair users, expectant mothers, visually or hearing impaired and individuals with accessibility needs.
Posted by Uber Hong Kong
Get a ride when you need one
Start earning in your city
Get a ride when you need one
Start earning in your city
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