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Legal

Rider Terms FAQs

March 11 / United Kingdom

These FAQs are for riders looking to find out more about the updated User Terms sent out to riders on 11th March 2022 and come into effect from Monday 14th March at 23:59. These new User Terms (which apply to riders) are in relation to the business model change which we are required to make following a High Court ruling in December 2021, which concerned all Private Hire Vehicle Operators in London.