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Updates

Face covering policy for riders and drivers

May 6 / United Kingdom

Changes to our Covid safety restrictions

Face coverings are no longer required

In line with Government guidance, riders and drivers are no longer required to wear masks or face coverings when using Uber. However, it is still strongly encouraged.

Remember: many people still feel safer wearing a mask, so please be respectful of their preferences. And if you ever feel uncomfortable, you can always cancel the trip.

See below for a summary of our Covid policies across the UK and Ireland:

England ScotlandWalesNorthern IrelandRepublic of Ireland
Wear a face covering or maskRecommendedRecommendedRecommendedRecommendedRecommended
Sit in the back seat onlyRecommendedRecommendedRecommendedRecommendedRecommended

More information

The Department for Transport’s guidance for the use of face coverings on public transport in England, such as trains and buses, can be found here.

Transport for London’s guidance on the use of face coverings in private hire vehicles in London can be found here.

The Scottish Government’s guidance for the use of face coverings in private hire vehicles in Scotland can be found here.

The Welsh Government’s guidance on use of face coverings in Wales can be found here.

The Northern Ireland Executive’s guidance on use of face coverings in Northern Ireland can be found here.

The Republic of Ireland Government’s guidance on use of face coverings in the Republic of Ireland can be found here.

Where to get face coverings

If you still choose to wear a face covering or mask, make sure it covers your face from the bridge of your nose down to your chin. You can learn more about face coverings on this UK Government advice page.


If you are driving with Uber, for more information on how to claim free PPE and PPE reimbursement, visit this page.

Updating our no-front-seat policy

Riders are no longer required to sit in the back seat. However, to give drivers space and allow for safe exit on either side of the vehicle, we ask that riders only use the front seat if it’s required because of the size of their group.

Regular vehicle capacity

Because the front seat is now accessible, this means that all vehicle capacity is back to its original capacity. For example, an UberX or Uber Exec can now carry 4 passengers instead of 3.


You can find more guidance from the UK Government here.