Start ordering with Uber Eats

Order now

COVID-19: Your Questions Answered

May 1, 2020 / United Kingdom

As of August 30, 2021, we are no longer taking applications for the COVID financial assistance policy. For additional resources and other safety information, please visit our COVID resources page.

The fear and uncertainty caused by the coronavirus is being felt by everyone around the world. We know it’s especially concerning for people who drive with Uber. In these difficult times, your wellbeing is important to us, and we have a dedicated team working to support you.

The circumstances surrounding COVID-19 are changing rapidly and we expect they will continue to do so over the coming weeks and months. We will be providing you with up-to-date information on this page, as soon as it becomes available.

For COVID-19 government information and guidance please visit

Updated: 15 May 2020

Driver COVID-19 Question & Answer Video

In the Weekly Partner Update, we asked what questions you had for the team at Uber in light of the COVID-19 crisis. We have recorded the most frequent questions and answers above, with Jamie Wood, head of our Driver Operations team.

Frequently asked Questions

We understand this might be a difficult time for you and your family. If you feel like circumstances related to coronavirus are impacting your mental health, you can speak to someone by calling Samaritans UK at 116 123, or visiting their website here. Support is also available through a dedicated NHS website here.

For latest safety advice please refer to the NHS and World Health Organisation (WHO).