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Have questions? Don't worry, we’re here for whatever you need.

Support at every turn

We want every Uber trip to be hassle-free. So we’re here to help with account setup, fare adjustments, and more whenever you need it.

These are the documents you will need in order to complete your account:

Driver's licenceMust be 21+ years of age. Must be a Class 1, 2 or 4 drivers license (class 5 GDL not accepted).
Driving abstractPlease send a clear copy of your 3-year driving abstract to This can be obtained from any Alberta registry. For more information, see Driving Abstract.
Proof of work eligibilityCanadian passports, birth certificates, SIN cards, citizenship cards, residency cards and work permits. Cannot be expired.
Vehicle insuranceYour name must be visible on the vehicle insurance pink slip. If you're a secondary driver, include a photo of the full policy document with your name on it.
Vehicle inspectionIn the City of Lethbridge, you must pass an annual vehicle inspection and keep the completed form in your vehicle at all times.