Driver Announcements

Safety Tips on Proper Usage of Health and Safety Supplies

June 8 / Canada

As cities reopen, we want to help you feel supported when delivering or driving with Uber. Whether it’s delivering food to those staying at home or providing rides to those who still need to move around, thank you for everything you’re doing to support our communities right now.

We’ve compiled a list of tips from public health agencies and authorities to help you properly use health and safety supplies and employ preventive measures like cleaning your hands properly.

Safety Tips

Remember, the use of face covers or masks, disinfectant wipes or spray, gloves and/or hand sanitizer should not replace important preventative measures such as:

  • Staying at home if you’re feeling sick
  • Washing your hands frequently
  • Covering your mouth and nose when you sneeze or cough. Use your elbow or a tissue to cover your mouth and dispose of the tissue immediately.
  • Opening the window to improve ventilation.
  • Letting riders handle their own belongings. Open the trunk yourself, but let your riders place and remove their personal items on their own.

Be sure to check and follow local health guidance while driving. For additional COVID-related guidance, please visit the CDC.

Be sure to check and follow local health guidance while driving. For additional COVID-related guidance, please visit the World Health Organization.

We’re Here To Support You

Thank you for continuing to move what matters during this challenging time. To learn if you can pick up health and safety supplies at a Greenlight Hub near you, please visit our Health and Safety Supply Distribution Location blog. If you need help with an Uber-related issue, you can contact us by using Uber’s in-app support. Also, stay informed by visiting our Coronavirus Resources & Updates web page, and keep checking the Driver blog for more driver updates.

The health and safety supply items provided to you were not manufactured or produced by Uber. Additionally, Uber makes no representations, claims or warranties, either express or implied, regarding the quality or effectiveness of the health and safety supply kit items provided to you, including whether they prevent infection or the transmission of viruses or diseases. The masks provided to you are not N95 respirator or surgical masks. You expressly agree that your use of the masks provided is at your sole risk. Any mask provided to you by Uber, as well as all associated communications and instructions in any form or media, are NOT a substitute for professional medical advice, diagnosis, or treatment. If you have questions about any medical matter, you should consult a doctor or other healthcare provider.