The high-capacity version of UberX is available across Australia
After a successful trial in select Australian cities, UberXL is now a permanent ride option for riders seeking high-capacity trips.
UberXL is an affordable, plus-sized ride
UberXL is the high-capacity version of UberX available in cities across Australia allowing riders to request larger vehicles for 6 riders or additional luggage space. You’ll receive higher fares from riders on UberXL trips than on equivalent trips taken on Uber X, to give your earnings a boost! Riders will only be able to see the UberXL option in the product selector if eligible vehicles are nearby.
If you have a vehicle that seats up to 7, you could be eligible for UberXL
Driver-partners who have a vehicle that seats 6 or more passengers are eligible for trips with UberXL. Please note that vehicles for UberXL can potentially seat up to 12 passengers with the exception of the Northern Territory where the limit is 8 passengers.
- If you already have an XL-eligible vehicle registered with Uber, you will be eligible to receive UberXL requests.
- Eligible drivers with XL eligible vehicles registered with Uber have been automatically opted-in to receive UberXL trips requests.
- I have an eligible vehicle but I cannot view any UberXL trip requests. How can I opt-in?
- Please contact Uber Support if you believe you should be eligible but have not been able to find UberXL in your trip preferences.
Frequently asked questions
- How many UberXL requests should I expect to see?
In most cities that have UberXL available, UberX is still the most frequently used ride option. However, UberXL is a popular option for riders travelling with groups or luggage - such as social events and to/from the airport.
- When do riders use UberXL?
You could receive an UberXL request at any time, though it’s a particularly popular choice for airport trips where riders have luggage or for social events such as nights out.
- How does UberXL pricing work?
The time and distance rates for UberXL are about 1.5 times higher than UberX, which you can see on your city’s fare estimator. This means UberXL fares will be about 1.5 times higher than UberX fares for the same trip. The service fee for UberXL is the same as for UberX.
- Can I toggle UberXL on and off?
You can select which type of trips you’d like to receive in the Uber Driver App. Here’s how:
- Navigate to the ‘Trip Planner’ section of the app by tapping the icon with three horizontal lines in the bottom right corner of your screen
- Tap the Preferences icon in the bottom right corner of your Trip Planner screen.
- Tap the type of trip requests you'd like to receive while you're online
- Tap the trip type to stop receiving this type of trip request
- To reset your filters and receive all trip types, tap ‘reset’
We recommend keeping all trip types enabled when you’re driving with Uber to maximise the trip requests you receive, as we expect the majority of requests to still come from UberX.
- Will I know which trips were UberXL on my payment statement?
Yes! In both your payment statement and in your in-app trip history, your UberXL trips will be labeled “UberXL”.
Posted by the Uber team
