Changes during the Games

From April 4-15, the Games will take place on the Gold Coast, bringing an expected 700,000 spectators from all around the world. There will be significant changes on Gold Coast roads during this time; read on to find out more.

• Temporary road closures

  You can find an interactive map showing the day-to-day Road Closures at t.uber.com/GCroadclosures

  Road closures are planned for Southport, Broadbeach and Surfers Paradise, as well as around major sporting and aquatic centres such as Carrara Stadium.

  During the Games, Uber Maps will be updated to reflect these closures. For improved accuracy, we suggest switching your navigation provider to Uber Maps in

  Uber Driver App > Account > Settings > Navigation Provider.

• Major venues & pickup/drop off zones

  Our engineers are using technology to improve the pickup experience around major venues by helping guide riders to safe, legal pickup and dropoff zones. See the maps below to understand how to access these zones around major venues..

  Carrara Stadium

  

  The pickup/dropoff zone is on Birmingham Road, in front of Emmanuel College.

  This area will be a designated public pickup and drop off area during events.

  Riders will be directed to request from this zone via the app.

  Uber Maps will be updated to direct you around the road closures.

  We suggest approaching via the Southbound lane on Birmingham Road

  Robina Stadium

  

  The Pickup and dropoff zone is located on Robina Town Centre Drive.

  We suggest heading East on Robina Parkway and turning onto Robina Town Centre Drive heading North

  The best exit following a pick-up or drop-off should be along Collyer Quays

  Broadbeach celebration zone

  Riders will be guided to safe pick up points.

  

  Coolangatta
  

  

  Please note some changed conditions such as certain loading zones that have been turned into bus zones for the period of the Games

  Gold Coast Aquatic Centre
  
  

  

  Uber Maps will be updated to guide you to the pick-up spot at Athol Patterson Park.

  Oxenford studios (Outback Spectacular)

  Outback Spectacular has provided a pick up area in their car park.

  

  Surfers Paradise
  

  

  Please note changes to where you can pull over.

  Currumbin Waters
  

  

  Access through Currumbin will still be available over the Pacific Motorway, with Currumbin beachfront be acting as the finish line for the road cycling and race walking events

  Roads will be closed throughout the day on the 10th and 14th of April

  Anna Meares Velodrome

  

  Coomera Sports Centre

  

  The Games Village

  

  Listen to our podcast for updates

  We will communicate major events via daily podcasts – or you can view the event schedule here.

• Travelling between Brisbane and the Gold Coast

  The M1 Motorway is expected to be significantly busier than usual with long delays during the busiest periods

  Traveling from Brisbane to Gold Coast

  Aim to travel very early in the morning before the usual peak, during the middle part of the day from about midday to 3:00pm or later in the evening from 7:00pm.

  Tips for traveling from Gold Coast to Brisbane

  Aim to travel either before 3:00pm or from 7:00pm. We expect that it will be significantly busier from about 10pm.
  For more info can be found  here under ‘Busiest times on the M1’.

• Park n Ride

  

  Games ticket holders have access to free public transport. When traffic is heavy, it may be faster for your rider to get a trip to a Park n Ride location. All Park n Ride locations shown above.
• Getting support

  How to contact us

  If you have any questions, the best way to get in touch is:

  • Tap ‘Help’ in your Driver app
  • Visit help.uber.com

  Any feedback or updates you share will be passed directly to our team to help improve your experience on the road. You can also give us a call on 1300 091 272.

  Accessing the Greenlight Hub

  The Southport Greenlight Hub may be difficult to access during the Games.

  We are working towards keeping the operating hours as is, however, they could change closer to the event.

  Additional Support Location

  To help you get support during this time, we will also be offering support from 2 locations during the times stated below.

  Where:
  McDonald’s Merrimac, Cnr of Gooding Dr & Jondique Avenue, Merrimac 4226.

  When:
  From 10 AM – 4 PM on
  

  • Tuesday, 3rd Apr
  • Thursday, 5th Apr
  • Saturday, 7th Apr
  • Monday, 9th Apr
  • Thursday, 12th Apr

  Where:

  Mo’s Desert Clubhouse – Burleigh Heads, 6/36 Central Dr,  Burleigh Heads 4220/

  When:

  • From 10 AM – 4 PM
  • Wednesday, 4th Apr
  • Friday, 6th Apr
  • Monday, 9th Apr
  • Wednesday, 11th Apr
  • Friday, 13th Apr
• Things to do

  Looking for an activity for yourself, or your family to do? There’s lots on – read our top picks here

• Community Guidelines

  For your safety, please ensure you are familiar with Uber’s Community Guidelines.