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Service Fee, explained

Learn about what happens to the prices your customers pay—from your earnings to third-party fees and Uber’s Service Fee.

Where the customer price goes

The price your riders pay goes toward more than your earnings and Uber’s Service Fee—it covers various mandated taxes, fees, commercial insurance coverage, and other expenses. After those are paid and you receive your earnings, Uber receives a portion of each trip. That amount may vary trip to trip. Your Weekly Statement gives you the overall breakdown of where the customer price goes.

Todo comienza con el monto que paga el usuario

En tu resumen semanal puedes ver el monto que paga el usuario (sin contemplar promociones, en caso de que las haya). Se muestran todos los viajes de la semana anterior.

Puede que haya promociones para usuarios

Uber busca incentivar la demanda de viajes a través de las promociones, pero es muy importante que sepas que estas promociones no afectan tus ganancias ni se descuentan de lo que generas.

Pagos a terceros e impuestos

Por otra parte, están los pagos a terceros, como los impuestos que Uber está obligado por ley a retener y entregar al gobierno. Finalmente, están los otros pagos a terceros tales como: la cuota de solicitud, peajes, seguro y tarifas de procesamiento de pagos.

Your earnings and tips

Now, your earnings: that’s where most of the customer price goes at the end of every week. And you always receive 100% of your tips from riders.

Finally, Uber’s Service Fee

This amount varies trip to trip and city to city. You can always review your Weekly Statement to see how much Uber keeps.

Check the Service Fee each week

Every Monday, you receive a Weekly Statement that shows exactly how much you earned the previous week.

Included in this summary is a detailed breakdown of rider payments and what goes to commercial auto insurance, city/region fees, tolls, and airport surcharges. You can also see the amount Uber takes to keep the app running and improving.

Weekly summary

On the first page, you can see how much money you made and how much you cashed out.

Earnings breakdown

In this section, you can see how much you made on trips, promotions, and tips.

Weekly Service Fee

This section shows you Uber’s Service Fee for the week. The Service Fee is what’s left from rider payments after your earnings, third-party fees, and operational expenses are paid.

*Commercial insurance is not provided for commercially licensed or commercially insured drivers, such as those driving black cars, limousines, or taxis.

Frequently asked questions

  • The Service Fee is the fee drivers pay Uber, and it varies from trip to trip.

    You can see how much Uber’s Service Fee is each week on your Weekly Statement. At the end of the week, Uber never makes more than you do.

  • Customer price – driver earnings – third-party fees and operational expenses = Uber’s Service Fee

    Uber’s Service Fee is the amount left over from the customer price after your earnings, and after third-party fees, taxes, and operational expenses are paid.

  • This page can be found on the Weekly Statement Uber sends to you every Monday. It has a detailed breakdown of where the money that customers were charged went—from your earnings to third-party fees and Uber’s Service Fee.

  • These are fees that riders pay, including tunnel and bridge tolls, local government taxes such as sales tax, and other fees your city or state requires riders to pay. Uber does not keep these fees.

    Some taxes and fees are specific to each city. In many cities, these fees have increased in recent years.

    To see the third-party fees in your city, view the weekly summary page within your Weekly Statement.

  • Personal auto insurance doesn’t cover activity on rideshare apps. All US states require commercial auto insurance to earn money on rideshare platforms. Uber maintains additional coverage to meet these requirements so you don’t have to.

    You can see how much of the rider price goes toward commercial auto insurance and other operational expenses on your Weekly Statement.

    Learn more at uber.com/insurance.

  • The Service Fee is the amount we take to serve our users and grow our business. If it is negative, that means what you earned beyond fares (such as promotions) was greater than the fee(s) you owed.

    This means Uber loses money in order to keep rider demand high and provide you with your fair share.

  • Uber uses the Service Fee to better serve everyone who uses the platform. This includes customer promotions, marketing, and tech improvements to make the app better.

  • You can check the weekly Service Fee on your Weekly Statement by logging in at drivers.uber.com.

    You can also view the Service Fee for all your trips with riders over the previous 4 calendar weeks at the bottom of each trip receipt.