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Treat everyone with respect

We believe that everyone should feel supported and welcomed. That’s why we’ve created standards on physical contact, sexual assault and misconduct, threatening and rude behavior, unwanted contact, discrimination and property damage.

Physical contact

Don’t touch strangers or anyone you just met while using any of Uber’s apps. Hurting or intending to hurt anyone is never allowed.

Sexual assault and misconduct

Sexual assault and sexual misconduct of any kind is prohibited. Sexual assault and misconduct refers to sexual contact or behavior without explicit consent of the other person.

Personal space and privacy should be respected. The following list provides examples of inappropriate conduct, but is not exhaustive.

  • Behaviors and comments that could make people feel uncomfortable are not acceptable. Examples include nudges, whistles, and winks. Don’t touch or flirt with people you don’t know.
  • Certain conversations that could be perceived as harmless can be offensive. Don’t comment on appearance, perceived gender identity, or sexual orientation. Refrain from asking unrelated personal questions, such as, “Are you in a relationship?” Avoid discussing your own or someone else’s sex life, using explicit language, or making jokes about sex.
  • Uber has a no-sex rule. Sexual contact is prohibited while using the Uber apps, including during a trip or on a delivery. Learn more here.

Threatening and rude behavior

Aggressive, confrontational, or harassing behavior is not allowed. Don’t use language or make gestures that could be disrespectful, threatening, or inappropriate. It is a good idea to stay away from personal topics that can potentially be divisive, like religion and political beliefs.

  • Keep conversations casual and friendly with drivers and co-riders. Don’t ask personal questions or act aggressively towards others.

  • Keep conversations casual and friendly with Uber riders and one another. Don’t ask personal questions or act aggressively towards others.

Unwanted contact

Contact should end when the trip or delivery is complete, unless it’s to return a lost item or with mutual consent. For example, texting, calling, social media contact, visiting, or trying to visit someone in person after the trip or delivery has been completed is not allowed.

  • You should immediately alert Uber if an Uber rider you without mutual consent for any reason other than your current trip, or to return a lost item.

  • Alert Uber immediately if a driver contacts you without mutual consent for any reason other than your current trip or delivery, or to return a lost item.


You should always feel safe and welcome. That’s why we don’t tolerate conduct we’ve determined to be discriminatory. Do not discriminate against someone based on traits such as age, colour, disability, gender identity, marital or civil partnership status, national origin, race, religion, sex, sexual orientation, or any other characteristic protected under relevant law. It is also unacceptable to rate another user—whether they’re an Uber driver or rider—based on these traits.

  • If you believe you’ve been denied a trip because of your legally protected traits, please report the incident in the Uber app.

Property damage and locking

Damaging property is never allowed. Some examples include damaging or tampering with the car through the Uber apps; breaking or vandalising a phone or tablet; intentionally spilling food or drink; smoking in a car; or vomiting due to excessive alcohol consumption or otherwise. If you damage property, you’re responsible for the cost of cleaning and repair fees, outside of normal wear and tear.

See more Community Guidelines

Help keep one another safe

Follow the law