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Flexibility works

More than 140,000 Canadians choose to earn flexibly with Uber. The City of Toronto is considering a rideshare cap, which could reduce flexibility and earning power for existing drivers like you. Here’s what you need to know:

  • Limited licences: in March, a cap could be reintroduced at a reduced number, meaning you could lose your licence outright or be waitlisted during renewals.
  • Scheduling: right now, you can log in and accept trips according to your own schedule. With a cap, a shift-based schedule could be implemented, meaning you’d be able to drive only at certain times of the day.
  • Restricted areas: to ensure trips are available across the city, drivers could be assigned to specific locations within the city, eliminating your ability to choose where you drive.
  • Less demand: with fewer drivers available, wait times will increase, and prices will go up, meaning riders will more likely choose other forms of transportation. While earnings on some trips may increase, there would be fewer trips overall. Reduced demand for rideshare services could negatively impact your earnings.

Elected officials should solve problems, not cause them. With another cap, the City would be turning rideshare into taxi, reducing earning opportunities for drivers like you and making transportation even harder for residents and visitors to the City.

We are advocating for your right to earn and provide services across the greater Toronto area and will continue to support you on every trip—no matter when, where, or how often you choose to drive.

Uber Canada and UFCW Canada landmark agreement

Through a historic national agreement, Uber Canada and the United Food and Commercial Workers (UFCW Canada) provide over 140,000 drivers and delivery people on the Uber platform with strong representation and support government reforms to give them new benefits and preserve the flexibility of their work.

Since the agreement launched in January 2022, UFCW Canada has helped hundreds of drivers and delivery people regain access to their account or resolve another account-related issue.

Uber and UFCW Canada support

Flexibility

Preserve choice on when, where, and if to work.

Earning standard

At least 120% of minimum wage during engaged time.

Industry-wide benefits fund

Money to spend on chosen benefits; would scale with time spent working across all rideshare and delivery platforms.

Notice of termination

Entitled to notice of termination or pay in lieu.

Health and safety protections

Entitled to occupational accident coverage that covers injuries sustained during engaged time.

Representation rights

Includes access to joining a union and collective bargaining.

Hear from drivers

“I’ve been driving with Uber since the beginning in Toronto. Driving with Uber makes me feel very safe because I always know who is getting in my vehicle and there is a record of every trip.”

— Zulfiqar, driving since March 2016 in Toronto, ON

“I started driving with Uber as a bridge until I found my next job, but I enjoy the flexibility and service I provide to my community so much that it’s my main source of income.”

—Wayne, driving since October 2020 in the GTA

“I immigrated to Canada with my family in 2017. I am a law student and support my family. Uber helps me earn money on my own time while I juggle studying and helping my parents.”

—Yasmin, driving since August 2021 in Toronto

“I like driving during the holidays, special events, and late at night. I can help my community stay safe and avoid impaired driving by taking them where they need to go.”

—Ogaga, driving since June 2019 in the GTA

“Flexibility is huge in my life. I get to work when I want to work and be home with the kids during the important times and hours.”

—Tia, driving since March 2015 in the GTA

“I’ve been driving with Uber for the last six years. I like driving with Uber because I get to work for myself and on a not fixed schedule.”

—Waseem, driving since October 2017 in the GTA

“If you have a doctor’s appointment or a dentist appointment or you have a family thing, you can always shut the app off. Flexibility is really important. I have a certain dollar amount as a goal and when I get there that’s the end.”

—Cory, driving since February 2012 in the GTA

Flexibility matters

In 2022, Uber commissioned Public First to help better understand the impact of Uber for drivers and delivery people who use the Uber platform across the country.

76%

Share that this work became more important in the previous year because of the rising cost of living

73%

Credit app-based work with helping them make money in an emergency situation

72%

Choose to drive or deliver for the schedule flexibility it offers

58%

Have saved more money with additional income provided by apps

56%

Report that app-based work helped pay bills after losing a more traditional job

52%

Say app-based work has served as a bridge between losing one job and gaining another

Share your story

We’d love to hear from you. If you wish to share your story about your experience driving or delivering on Uber, please fill out the brief survey linked below.

We’re looking forward to our continued collaboration with our industry partners, the government, and you to preserve the future of flexible work.