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Drive with WAV

WAV (wheelchair-accessible vehicle) is a ride option that helps ensure that everyone in a community has access to a ride when they need one. You can help your community and earn money when you drive with WAV.

Why drive with WAV?

  • Lower service fee for all your trips within Toronto

  • Additional cash reward for every completed WAV trip¹

  • Receive both UberX and WAV requests

  • Help your community by providing more transportation options for people with accessibility needs

How WAV and UberX differ

WAV

  • Requires a vehicle capable of loading and securing passengers using motorized wheelchairs
  • Drivers are required to take an approved WAV course
  • Drivers can receive UberX and WAV trip requests (no UberPool or UberXL)
  • Since WAV riders may require assistance and need to be secured, trips can be longer

UberX

  • 4-door vehicle
  • Drivers do not require any additional course
  • Drivers can receive UberX and UberPool trips
  • UberX riders typically require minimal or no driver assistance

How to drive with Uber WAV

To be eligible to receive trip requests for Uber WAV, you will need to meet the criteria below

Eligibility

  • Meet the driver requirements in Toronto
  • Vehicle fitted to carry at least one person in a wheelchair
  • Have a wheelchair access ramp or a platform lift
  • Safety belts for each wheelchair, consisting of a shoulder belt and a lap belt
  • A restraining device to keep each wheelchair in place (must have 4 anchorage points)

Vehicle Inspection

Accessible vehicles are required to have the Semi-Annual Inspection Certificate & Safety Standards Certificate to complete ridehailing trips in the City of Toronto - which is different than the standard Safety Standards Certificate (SSC) document required for non-accessible vehicles.

Complete an accessibility training course or refresher

In the City of Toronto, all drivers must have an "accessible endorsement" on their City of Toronto vehicle-for-hire (VfH) license as a licensing requirement to operate. To obtain this endorsement, service providers are required to complete a training course or refresher that focuses on the development of knowledge, skills, and abilities in serving the accessible community.

Accessibility training course

The City has developed criteria to recognize accessible training programs delivered through third-party providers (educational institutions, municipal organizations, public or non-profit training organizations and licensed taxicab brokerages) for Accessible Endorsements on Vehicle-for-Hire Driver licenses. Approved training providers can be found on the City of Toronto website under the “Accessible Driver Training” section.

Accessibility training refresher

  • Existing Vehicle-for-Hire Drivers who currently hold valid accessible endorsements require a refresher with the City of Toronto every four years.

  • Approved training refresher providers can be found on the City of Toronto website under the “Accessible Driver Training” section.

Upload your Uber WAV documents

Upload the following documents to your profile by emailing wavTO@uber.com:

  • 4 photos of your vehicle: front, sides, and rear view
  • Accessible Training Certificate

UberWAV Vehicle Requirements

  • The entrance of the wheelchair must be on the side of the vehicle
  • Removed middle seats
  • Wheelchair positioning must be in the middle lane. J-hooks for the seating must be in the middle of the vehicle, between the driver seat and the passenger seat
  • Meet minimum vehicle requirements in Toronto

Need help?

Visit us at a Greenlight Hub for in-person support.