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Rider Safety Features

At Uber, Safety Never Stops

Uber is committed to safety. Our in-app safety features help keep you connected and protected when you ride. And because we believe that safety never stops, we’ll keep working to drive safety forwards.

In-app safety features

At Uber, safety never stops. Find out how

  • Trusted Contacts

    Let the people you love know where you are. Choose your Trusted Contacts in the app and set reminders to share your trip details with them.

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  • Driver Profile

    Get to know your driver before you step into their car. You can see their rating, how many trips they've completed, how long they’ve been driving, compliments from previous riders, and more.

  • Speed Limit Alerts

    The Speed Limit Alerts feature flashes visual reminders to help drivers stay at a safe speed.

  • 24/7 Customer Support

    Whether you have a quick question or an incident to report, it’s easy to get the help you need. Access 24/7 support directly through the app, whenever you need it.

  • Real-Time ID Check

    You can be sure the right person is behind the wheel. Drivers’ identities are regularly verified by matching a selfie to their official profile photo.

  • Phone Number Anonymization

    Call and messages made using the Uber app do not reveal personal phone numbers. Your details are automatically protected.

  • Emergency Assistance

    Get help fast. Call local emergency services right from the app, wherever you are.

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  • Safety Toolkit

    Access important safety features like the emergency button and the safety centre from the Safety Toolkit. Just tap the shield icon on the map the next time you take a trip.

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Learn more about safety

Safety never stops at Uber

Find out more about what we’re doing to set safer standards, and drive safety forwards.

Tips for stress-free rides

Keep yourself safe when you ride with Uber. Read this list of tips that we developed with law enforcement professionals.

Certain requirements and features vary by country, region, and city.