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Uber for Business and GBTA release new research on business travel priorities

June 29, 2022 / US
Featured image for Uber for Business and GBTA release new research on business travel priorities
  • Travel managers rethink priorities: Most travel managers say their programs are more focused on traveler safety/well-being (75%), sustainability/social responsibility (55%), and travel policy compliance/enforcement (53%) than they were 2 years ago.
  • Ridesharing and rental cars top the list: Most travel managers say their company’s employees “frequently” use rental cars (82%) and rideshare apps (70%) on work trips, but fewer than half (48%) say employees frequently use taxis.
  • Ground transportation goes premium: Most travel policies at least sometimes allow chauffeured transportation/black car service (74%), premium ridesharing (68%), and premium/luxury rental cars (51%). Roughly one-third say their company’s employees “sometimes” or “frequently” use chauffeured transportation (36%) or premium ridesharing, such as Uber Black and UberXL (30%).
  • Sustainability is top priority, despite the cost: An overwhelming majority (84%) say sustainability is at least “somewhat important” in the design of their company’s travel program, with 50% saying it is “very or extremely important.” However, not all are willing to incur significant additional cost in order to achieve more sustainable outcomes. Only 6% of respondents say their company currently allows employees to spend more on sustainable travel options, while an additional one-quarter (26%) are considering allowing employees to spend more.
  • Business and leisure, better together: Ninety percent of respondents say employees are more (30%) or equally (60%) as interested in bleisure travel (adding vacation days to their work trips), compared with pre-pandemic times. Although 36% say their company’s travel policy expressly allows bleisure trips, 49% say their policy does not, but employees are often allowed to take these trips in practice.
  • Inflation’s impact on meals: Meal prices are rising because of sky-high inflation that’s expected to keep running hot. While almost one-third of respondents (29%) say their company has raised its spending limit or per diem for meals, a larger number (56%) say these are unchanged from last fiscal or calendar year.
  • Food delivery is here to stay: More than half (55%) of travel managers say their company’s employees at least sometimes use food delivery apps on business trips, and 32% expect employees to use them more than they do today.

Posted by Uber for Business

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