Strengthen customer loyalty and employee engagement with Vouchers for Uber Eats

Providing a top-notch experience for your customers, guests, and employees is as crucial as ever, and the smallest gesture can strengthen your client relationships and improve employee engagement. As people navigate major changes in lifestyle and adjust to new routines during the COVID-19 pandemic, Uber for Business is continuing to develop new ways for you to treat any guest, employee, or client to their favourite meal.  

Last month, we announced the expansion of our corporate meal solution offering to help keep employees satisfied, fuelled, and focused no matter where they’re ordering from. Now we’re enhancing the product with Vouchers for Uber Eats. Vouchers give you control and flexibility over what and how your organisation spends on meal options, enabling you to create single and bulk campaigns that are tailored to your company’s needs.

Vouchers give you the versatility to decide how much of the meal you want to cover while still having visibility into how your organisation spends at any scale or occasion. Below are a few of the many ways you can use Vouchers for Uber Eats to keep guests, employees, and customers engaged, while showing how much you care.

Feed teams returning to work. We’re helping businesses reimagine meals for working professionals—be it at home or in the office—since so many companies are embracing new standards of social distancing. With the no-contact delivery option, your employees can enjoy their favorite meals and still have time to focus on what matters most: staying safe, motivated, and productive, wherever they are.

Offer meals for remote events. As remote work has become a large part of our new normal, so too have virtual events. What better way to keep attendees engaged and satisfied than with meal delivery? Provide a voucher for attendees at your virtual conference, sales training, or webinar, so they can eat while they participate. With 400,000 restaurant partners in over 6,000 cities across the globe, they’ll be able to choose from a broad set of meal options.

Treat your clients to lunch. With the increase in virtual meetings, many sales teams are looking for ways to bond with clients (and prospects) and capture a little bit of their attention during an otherwise chaotic time. Show that you care about the people you do business with beyond just day-to-day exchanges. Using vouchers, you’ll make a lasting impression by offering a meal that’ll make them feel special—and keep them happy and engaged.

Show appreciation for your guests. A satisfied guest is a loyal guest. Vouchers help you offer visitors a convenient option for food so they can focus on their experience with your business. Add a courtesy meal as part of their purchase to express your appreciation and keep them coming back. 

Boost employee morale with meals. Show how much you appreciate employees who have gone above and beyond by treating them to their favorite meal, no matter the time or place. With an average meal delivery time of under 30 minutes*, workers can enjoy more of their downtime and stay focused while working. Food also has the power to help keep your team connected. Cover a virtual lunch with vouchers and give them a much-needed morale boost. 

With vouchers, you have the control to provide time-bounded configurable meal benefits for guests and employees. Here’s how we make it easy for you to create unique vouchers, set rules and policy controls, and track how your guests and employees are using them—all while optimizing spending. 

Set your terms. Choose which type of voucher you want to create, and add a group name, start/end date, and internal memo. Tailor meal campaigns and set details to suit your needs. You can create limits on spending per order, number of orders, dates and times, and other parameters to fit your organization’s needs. To redeem a voucher, recipients can simply click the link to claim it on an Uber account and use the voucher at checkout.

Monitor costs and keep your spending efficient. Gain insights into how your employees and customers use vouchers—including total spending, meals ordered, and number of vouchers claimed—to monitor usage and overall costs. When you use vouchers, you’ll only pay for what recipients spend and in a set time frame.

As you look to implement Vouchers for Uber Eats to flexibly feed the people who connect with your business, we’re here to help keep them engaged. To learn more about meal delivery, or if you want to get started with Uber for Business or request a demo, visit uber.com/business/eats.

*Source: Internal Uber data, 2018