There has been a lot of important debate about flexible work and what it means to drive with Uber in California. With the passage of new laws, we’ve been carefully considering how we could further protect your access and enhance the flexibility and transparency of the Uber platform going forward. It is important for you to know that come January 1, you’ll still be able to earn with Uber when and where you want, as your own boss.
You’ve told us flexibility is the #1 reason you choose Uber: the ability to work entirely on your own schedule; to leave or return to the platform whenever you want; to work on other platforms at the same time; and for each of those decisions to be fundamentally your own.
But we’ve also heard from you that we can do more to improve the experience for Drivers so you can reap the full independence that the platform can provide. So starting today, you’ll see more information upfront that will help you earn on your own terms. We’ll also add new features to help you build your business on our platform. And in the coming months, we will also make the fare structure more straightforward so it’s clear where your earnings and fees come from.
Some of these changes are ones that many of you have suggested in the past, and some upcoming changes will take some time to get used to. Either way, we are confident that all of the changes will make working with Uber work better for you.
The following feature updates launch today and will be fully available to all California drivers by mid-January:
- What is changing on my offer card?
- Is the fare estimate on the offer card guaranteed?
- How are you calculating the fare estimate?
- Is Surge included in the fare estimate?
- What if my rider adds a stop or changes the destination?
- Why are you removing the Acceptance Rate as a criteria for Uber Pro Gold, Platinum and Diamond eligibility?
- What will happen when a rider “favorites” me? How will I benefit from this?
- Why is Uber making these changes?
- Are these features only available to drivers in California?