Program overview:
Starting June 27th, SAN5 will begin offering Amazon associates free Uber Shuttle rides from the Otay Mesa Pedestrian Crossing to Amazon SAN5 (and back) 24 hours a day. For more information on this program, open the Uber Rides app and choose Shuttle.
Note: In order to see the schedule and route details in the app, make sure you’re linked to the Amazon SAN5 program by accepting the invite in your email. To find the email, search your inbox for a message with the subject, “Uber for Business.”
Route overviews:
To view the complete route and schedule, open the Uber Rides app and choose Shuttle.
Additional program details:
- The shuttle will run between the Otay Mesa Pedestrian Crossing to the SAN5 warehouse 24/7.
- For help, chat with us in-app 24/7.
Find more details about the shuttle in our Amazon SAN5 Program Rider Guide, including step-by-step instructions on how to sign-up now.
Frequently asked questions:
- Do I need to book a shuttle trip through the app or can I just show up?
No reservations needed! Simply pull up the QR code in the app to scan in as you board the shuttle.
- How can I track my shuttle?
You can track your shuttle on the home screen of the Uber Rides app.
- Is the Employee Shuttle free of charge?
The Shuttle is free to ride between designated locations and your workplace. When booking your Shuttle trip, please remember to switch from your personal profile to the Amazon Shuttle Program profile.
- Do I receive any confirmation or ticket allowing me to board the shuttle?
You'll be able to pull up a QR code in the app that will serve as your ticket when boarding the shuttle.
- Can I bring an animal/pet on the shuttle?
Animals are strictly prohibited on the shuttles unless they are service animals.
- Can I eat or drink on the shuttle?
Eating or drinking is not allowed on the shuttle.
Uber Shuttle Support:
Follow the below steps to contact our support team in the Uber app.
Program terms:
By linking to Amazon’s Company account, you agree that Uber may share information with Amazon, or other third parties at Amazon’s direction, relating to trips charged to your business profile, including in the event of safety-related incidents. To opt out of this benefit, reach out to your Program Administrator.
Additional Program Terms can be found here.
Posted by Uber for Business
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