Delivery tips from Delivery People
From pickup to drop-off, these practical suggestions come straight from Delivery People's experience and are designed to help you deliver with greater confidence, efficiency, and care.
Whether you’re looking to improve your routine, navigate busy shifts, or simply make each trip smoother, these tips offer useful, real experienced advice you can put into action right away.
July
“To make Coles and Woolworths grocery deliveries easy, organize the bags neatly in your boot or backseat and use plastic crates so the items do not roll around while you drive. Always put heavy items like milk cartons or water bottles at the bottom of the bags, and double-check the item count before leaving the store. Keep a small folding trolley in your car to easily carry multiple heavy bags up to apartments in just one trip, saving your time and your back. Finally, always use an insulated bag to keep chilled and frozen items cold until you reach the customer, and take a clear photo at the door to finish your delivery perfectly.”
Maulik, Brisbane
“From my experience, the best advice is to stay calm and never let pressure affect your driving. I always try to plan my route, double-check the order before leaving, and keep the customer updated if there’s any delay. I’ve learned that being friendly, respectful, and delivering with a smile can make a big difference. Time management is important, but safety always comes first. Every delivery is an opportunity to provide great service, and being reliable and consistent has helped me become a better delivery driver.”
Jeyaprati, Melbourne
June
"Use your waiting time wisely by checking nearby hotspots before heading back to busy areas. Sometimes the best orders come from places just a few streets away. Stay patient, stay moving, and avoid wasting fuel driving without a plan.
Extra tip…… keep a small snack and water in your car. A quick break between deliveries can help you stay focused and keep your energy up during long shifts."
Joaquin, Gold Coast, QLD
"When doing pack and delivery, it’s better to start with high-uncertainty consumable items such as meat, vegetables, and bread. These are the items most likely to be unavailable or require substitution. Handling them first gives the customer more time to review and approve alternatives before checkout, reducing last-minute removals and improving order accuracy."
Vibushna, Darwin, NT
May
"While I'm waiting at the store for the customers order, I send the customer a message notifying them that Im waiting for their order & should be on the way shortly. To let the customer know where their order is at.
My tip is - I have several messages pre written so that I only have to copy & paste the relevant message to the customer, which helps save time, especially when the order is nearly ready upon arrival at store."
Loretta, Ballarat, VIC
"Plan your deliveries around “micro-peaks,” not just the obvious lunch and dinner rushes. For example, there’s often a smaller surge in orders just before lunch (around 11:00–11:30am) and again after the main dinner window (around 8:00–9:00pm).
Position yourself near clusters of popular restaurants just before these times so you’re already in place when orders start coming in—this can reduce idle time and help you pick up back-to-back trips more consistently."
Vignesh, Sydney, NSW
"Use your waiting time wisely by planning your route before leaving the restaurant or store. Simply enter the customer’s address into Apple Maps or Google Maps and review the route in advance so you know exactly where you’re going.
Extra tip…… use Street View to preview the property, this helps you recognise the house quickly and avoid delays when delivering."
Kirra, Gold Coast, QLD
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