Drive with confidence
You deserve to be able to go wherever the opportunity is. Get there with support on the road and technology that helps protect you and those around you.
Designing a safer experience
Features to help keep you safe
The app is built with technology to help you stay connected to your loved ones, our team, and emergency authorities, so you can go even further.
Help if you need it
Specially trained incident response teams are available anytime right from the app.
An inclusive community
Through our joint efforts with cities and safety experts and by working together, we’re helping to create safe journeys for everyone.
Your safety drives us
Safety is designed into the experience. So you feel comfortable driving at night. So you can tell loved ones where you’re going. And so you know you have someone to turn to if anything happens.*
Emergency assistance button
You can use the in-app emergency button to call authorities to get help if you need it. The app displays your location and trip details, so you can quickly share them with emergency services.
24/7 incident support
Uber customer associates trained in incident response are available around the clock.
Follow My Ride
Friends and family can follow your route and will know as soon as you arrive.
Your feedback matters. Low-rated trips are logged, and users may be removed to protect the Uber community.
If you need to contact your rider through the app, your phone number may stay private.
All Uber trips are tracked from start to finish, so there’s a record of your trip if something happens.
Using sensors and GPS data, RideCheck can help detect if a trip has an unexpected long stop. If so, we'll check on you and offer resources to get help.¹
Verify Your Pin
You may need to enter a PIN from your rider before you can start a trip in the app. PIN verification helps make sure the right rider is getting into your car, and it allows both of you to travel with more peace of mind.
Tips for smooth, safe pickups
Your safety is our top priority. That’s why we’re asking you and your riders to double-check all details before they step in, to ensure extra peace of mind right from the start.
Before the trip begins, riders are advised to check your car license plate number, make and model, as well as your driver photo and name.
You can ask riders to confirm your name too. You could ask, “Hi, who is your driver?” or “Can you please confirm my name? It should be displayed on your app.”
Safer roads for everyone, thanks to you
You play a key role in helping to make cities safer and roads friendlier to move around in.
Staying focused while driving
The app reminds you to take driving breaks if you approach the hourly limit set by your city.
Strengthening our community
Uber’s Community Guidelines help riders and drivers enjoy a stress-free ride. Any person who doesn’t follow the guidelines may be at risk of being removed from the platform for the safety of the entire Uber community.
*Certain requirements and features vary by region and may be unavailable.
¹ This feature is in the process of rolling out and is currently only available in select markets.