From now on, you must book an appointment to come to the Greenlight. This is to ensure we can prevent overcrowding, reduce your waiting time and serve you safely. If you do not have an appointment, you will not be allowed entry.
To book an appointment, go to the ‘Help’ section in your partner app.
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In some cities, you might be able to get support in person at a Greenlight location. Visits to Greenlight locations are possible only by appointment.
To check availability, go to Help in your Driver app, then Book an in person appointment. Choose the issue you need help with, and tap Schedule an appointment if you want more help. Or you can visit our website.