Due to COVID-19, Uber Pool is temporarily suspended in many regions. Check your app for details.
The ride options on this page are a sample of Uber’s products, and some might not be available where you use the Uber app. If you check your city’s web page or look in the app, you’ll see what rides you can request.
Why ride with Uber Pool
Pickups along the way
The Uber app will look for riders along your route to fill empty seats in the car. Greet your co-riders with a smile – together, you’re saving money.
It takes a little longer
With extra riders, it may take a little longer to get there, but you’ll always see your estimated arrival time in the app. If you’re in a rush, try UberX.
Maximum 2 seats per request
You can request a ride using Uber Pool with a friend, but if you’re riding with more than 2 people or extra luggage, choose UberX or other options with more seats available.
How Uber Pool works
Open the Uber app and enter your destination in the "Where to?" box. Tap the Uber Pool ride option at the bottom of your screen. Then tap Confirm Uber Pool. You can request Uber Pool for up to 2 people.
You’ll see the time until your driver arrives, as well as the estimated window of time to arrive at your destination.
Look at the map in the Uber app as you walk to your pickup spot. Be at the kerb before your driver arrives to make sure no one in your car is kept waiting.
We’ll match your car with other riders heading your way. This is how we can offer you a low price, so expect additional pickups and/or drop-offs along your trip.
3. Hop out
Simply exit the car when you reach your destination. We’ll automatically charge the price to the payment method you have on file. If your trip was 5 stars, consider tipping your driver in the app after your trip.
Frequently asked questions
- Is there room for my luggage?
It depends on the space in the car and the number of riders. If you’re travelling with luggage, we recommend trying UberX.
- What if I have more than 2 people?
Uber Pool allows only 1-2 riders per request, but you can use UberX or other options for larger groups.
- How long will it take to pick up other riders?
On average, riding with Uber Pool adds only a few minutes to your overall trip time. You’ll always see your estimated arrival time in the app as you ride.
- I was picked up first. Why was I dropped off second?
Pickup and drop-off order is determined by where your destination falls along the route, rather than the order of who was picked up first.
- Is there a limit to how many people we’ll pick up on my trip?
Riders can hop in and out during your trip. If all empty seats are filled, the app will stop looking for extra riders. Additionally, it will stop looking for extra riders to make sure you meet your arrival time.
- What if my co-rider takes us out of the way?
Though some pickups and drop-offs may be slightly out of the way, the app will always work to make sure you arrive at the time shown.
The material provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It’s subject to change and may be updated without notice.