You have control over your day
This is Taxi in Uber
Sign up to drive
Go to the Uber Driver app.
Enter your phone number or email and create a password.
2. Choose how you want to drive
Select the city where you want to drive. Choose “Taxi rides.”
3. Upload your personal documents
- National ID (INE)
- Driver’s license
- Profile photo
- Vehicle registration / permit
4. Download the Uber Driver app
Download the Uber Driver app from the App Store or Google Play.
Sign in with the account you just created.
5. Add your vehicle documents
From the app, upload your vehicle documents.
6. Add your bank account
Enter the bank account details where you want to receive your earnings.
- Account holder’s name
- Account holder’s address
- Date of birth
- CLABE number (18 digits)
Already have the Uber Driver app?
You can start from Step 2 and continue the process from there.
Never run out of trips
Start completing trips with the Uber Driver app
Start the app
Open the Uber Driver app.
When you’re ready to drive, tap “GO.”
Receive trip requests
You’ll automatically receive trip requests on your screen.
You’ll see the rider’s information and pickup location.
Accept a trip
Tap “Accept.”
The rider will be notified that you’re on the way.
Go to the pickup point
The app will show the rider’s location.
Follow the map directions to the pickup point. When you’re nearby, the app will notify the rider.
Find the rider
When you meet the rider, ask for their name to confirm it’s the correct trip.If the rider doesn’t show up: Wait 1–2 minutes.
You can call or message the rider from the app.Start the trip
Slide “Start trip” and drive to the destination.
Follow the route shown on the app map.
How and when will I receive my earnings?
Your earnings are automatically deposited once a week. into the bank account you register in the app.
How to add your bank account
1. Open the app
Sign in to the Uber Driver app.
3. Link your bank account
Tap “How do you want to receive your earnings?”
Select “Link bank account.”
5. Enter your bank details
Fill in the following information:
- Account holder’s name
- Account holder’s address
- Account holder’s date of birth
- Bank account CLABE number (18 digits)
2. Go to Payments
Tap “Account”, then select “Payment.”
4. Verify your identity
The app will ask you to take a photo to confirm you are the account holder.
Follow the instructions and tap “Continue.”
6. Submit your information
Review your details and tap “Submit.”
Important
The account holder’s name must match the name shown on your bank statement
How are trip fares calculated?
Each trip fare is calculated in a simple way:
Base fare + time + distance
In some trips, the final fare may also include:
- Surge pricing
- Tolls or other fees
What each part means
Base fare
This is the initial amount charged when a rider requests a trip.
Time and distance are added to this amount.
The base fare depends on the type of service you are registered for.
Time and distance
The longer the trip or the more kilometers you drive, the higher the fare.
Surge pricing
During high demand, the app may apply surge pricing.
This means:
- There are more ride requests
- Trip prices increase
- You may earn more per trip
Surge pricing only applies to some services and is always shown before you accept a trip.
Other fees
Some trips may include additional charges, such as:
- Tolls
- High-congestion zones
These fees are shown in the trip receipt.
Important: Before accepting a trip, the app shows the available fare information.
Safety features
Uber offers tools to help you drive with confidence before, during, and after each trip.
- Before the trip
- You can choose to accept only trips paid with electronic methods (card).
- Riders go through identity verification.
- The app suggests recommended pickup and dropoff zones.
- Uber technology helps identify trips with potentially higher risk before they’re assigned.
- During the trip
Safety Toolkit
The Safety Toolkit in the app gives you access to key safety features at any time.
- Trusted Contacts
Allows riders to share their trip in real time with friends or family, so trusted people know where they are during the ride.
- Trip Sharing
Riders can share trip details so others can follow the route and know they arrive safely.
- RideCheck
If the app detects a long stop or unusual movement, it checks in to make sure everything is OK and helps request support if needed.
- Audio and video recording (drivers only)
You can record trips for additional support and peace of mind.
How to activate trip recording
- Open the app and tap the Menu (☰)
- Go to Account
- Select Settings
- Find “Record My Trip” and tap Set Up
- After the trip
- 24/7 support available in the app
- Trip history available if support or authorities need it
- Block future trips from riders with poor behavior (new)
Get support 24/7
How can I contact Support?
You can contact Uber Support at any time if you have questions about your account or need to report an incident.
How to contact Support from the app
1. Open the app
Open the Uber Driver app
2. Go to help
Tap the Menu, then select “Help.”
3. Choose your topic
Select the topic you need help with.
4. Call Support
If phone support is available for your issue, tap “Call Support” to speak with an agent.
Important
Support options may vary depending on the type of issue.
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