Drive. Get paid. Get rewarded. Welcome to the new Uber Pro: a rewards program inspired by you and designed to help you reach your goals—both on and off the road.
We see your drive
Keep moving forward with rewards that give you more: cash, control, choice.
Drive like a Pro
You’re a person who never settles. We want to keep you fueled on the road by connecting you to discounts on gas and car maintenance, Area Preferences¹ in select cities, and priority support.
Live like a Pro
Life happens off the road, too. Enjoy it more with a cash reward,² free snacks and drinks with purchase at 7-Eleven, and a free one-year Costco membership.
Achieve like a Pro
You’ve got big plans. Navigate the road ahead with 100% tuition coverage towards your degree from Arizona State University online and language learning with Rosetta Stone.
Earn points
Earn 1 point for every trip you take, plus bonus points for driving during peak hours. The more you drive, the more points you’ll earn.
Give great service to riders
Maintain certain criteria to earn and unlock higher tier rewards. Requirements vary by region, check out the Driver app for more information.
Unlock tiers
Points help determine your status: Blue, Gold, Platinum or Diamond. The higher your tier, the more rewards. Your tier is based on your points plus ratings over a fixed 3-month period.
Rewards at a glance
Enjoy exclusive rewards designed around you. Summarized below, find your full rewards overview and further details in your Uber Pro dashboard.
Blue | Gold | Platinum | Diamond | |
|---|---|---|---|---|
Status Protection | - | - | - | ✓ |
Area Preferences | - | - | ✓ | ✓ |
Recognition badges in riders’ app | - | ✓ | ✓ | ✓ |
Priority Support | - | ✓ | ✓ | ✓ |
Don’t just get rewarded, get ahead
- What is an Uber Pro status?
Your Uber Pro status determines the volume & quality of rewards you can access, which is based on your activity driving on the app, and the number of trips completed. There are four statuses with increasing rewards, beginning with Blue, then Gold, Platinum and Diamond.
Once you reach a higher status you unlock access to the rewards at that status, as well as keeping access to the rewards at the lower levels.
- Where can I read more about my Uber Pro rewards and status?
You can find your current Uber Pro status and details of all rewards available in your Uber Pro dashboard here.
- How did I get my status?
You earn points during fixed 3-month periods. At the start of a 3-month Uber Pro period, your status is determined by the points you earned in the previous 3-month period. At any time, you can move up statuses and unlock more rewards if you earn enough points for the next status and maintain certain criteria.
- How can I increase my status and unlock more rewards?
You can increase your status for the next 3-month period by meeting the requirements. See the requirements you need to reach the next level in your Uber Pro dashboard here.
At the start of a new period, your status is based on the total number of points you accumulated over the previous 3-month Uber Pro period, while also maintaining certain criteria that vary from city to city.
- How is my star rating calculated?
Your overall star rating is an average of individual ratings provided by riders from your past 500 trips.
If you receive a rating of 4 stars or below on a trip for a reason that is out of your control, like a bad GPS route or traffic, the rating will be excluded from your overall rating.
- How is my cancellation rate factored in to my status?
If you’re a driver with Gold, Platinum, or Diamond status and your cancellation rate rises above a certain level, you won’t be able to reach a higher status by earning more points. Check your Uber Pro dashboard for more information. You will maintain your current status and have access to your current rewards.
If your cancellation rate rises even further, you can lose access to your Gold, Platinum, and Diamond rewards immediately. Check your Uber Pro dashboard for more on how to re-enable your rewards in this situation.
*To receive a cash reward, you must achieve or re-qualify for Diamond status in one Uber Pro program period and maintain such status until the end of the program period. Offer applies to Uber Pro program periods between May 1 and July 31, 2023. Reward will be given in the program period after Diamond status is achieved. One time only as Uber tests this new offering. Amount may vary.
For more information, see Uber Pro Terms and Conditions.
Introducing Uber Pro
Uber Pro is a rewards program that recognizes outstanding drivers, to help you reach your goals—on and off the road.
How it works
Earn points
Drive with Uber to earn points. Some trips may earn you more points than others. See more details in the Driver app.
Offer quality service to riders
In addition to earning points, you must maintain certain ratings to earn Gold, Platinum, and Diamond rewards. The requirements vary by region. Please check the Driver app for more information.
Get rewards
The higher the status you earn, the more rewards you unlock. Your status is determined based on your points and quality ratings over a fixed 3-month period.
Earn rewards faster
Trips completed during select hours each day earn extra points. Check the Driver app to see when you can earn points faster.
Quality service to riders unlocks more rewards
Rewards are given based on how you use the Driver app. To unlock Gold, Platinum, and Diamond status and continue receiving rewards, you must earn points and maintain certain ratings. To get more information, tap the menu icon in the Driver app, then tap Uber Pro and the right arrow near the top of the screen.
Earn points and enjoy rewards during fixed 3-month periods
You earn points during fixed 3-month periods. Points reset after each period.
When you earn enough points to unlock the next status of rewards, you start enjoying your new rewards right away. Keep your rating high and cancellation rate low to continue enjoying rewards until the end of the next 3-month period.
See terms and conditions.
To facilitate your participation in the Uber Pro program, Uber will process certain personal data, as described in more detail above, to calculate your tier status. If you elect to activate a reward offered by a third party provider, Uber will share your name and contact details to improve the sign up process and confirm your tier status. The third party provider may collect additional data during their sign up process, and independently inform you thereof.
The third party rewards provider will act as the data controller for your personal data it receives from Uber on your behalf and that it collects to provide you with the rewards. We encourage you to read their privacy policy. Uber will be the data controller for the personal data it processes to calculate your tier status and send you updates of your tier status and rewards. For more information, and to learn about your privacy rights, please visit this webpage with more information and read our Privacy Policy. You are able to opt-out of this programme. Full details of how to do so can be found in the Uber Pro Terms.
About