Contact Uber in Kenya
Have questions about driving with Uber? We’re here for whatever you need.
Get more information
Find information about how to take trips with the Uber app, where to see your earnings, and more.
In-person support
You will only be able to get support in person at our Nairobi Greenlight location.
To check availability, go to Help in your Driver app, then Book an in person appointment, choose the issue you need help with, and tap Schedule an appointment if you want more help. Or you can visit our website.
Get emergency support
Did you know that Uber provides free access to emergency services?
Ambulance Response - For driver or passenger medical emergencies, while on an Uber trip.
Security Support - In any security emergency, while on an Uber trip.
Road Rescue - In the event of a vehicle stall due to mechanical reasons, while on an Uber trip.
Step 1 > Tap on the Blue Safety Toolkit shield
Step 2 > Select Emergency Assistance
Step 3 > Select Swipe to call security or Redial to call for emergency assistance