Our priority remains helping to keep the communities in which we operate safe and healthy. Based on the advice of public health authorities to prevent the spread of the coronavirus (COVID-19), we are temporarily closing all Greenlight Hubs in Kenya. Greenlight Hubs will be closed beginning Tuesday, 17 March. We will let you know when Greenlight Hubs will re-open.
We know this will create challenges for you, but we are determined to do everything we can to continue supporting your needs. If you need help with Uber issues, you can still contact us 24/7 by using Uber in-app support.
Contact Uber in Kenya
Have questions about driving with Uber? We’re here for whatever you need.
24/7 phone support
To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.
Can't access the Uber app?
If you're a driver looking to get in touch, please dial 0800-724-786.
Riders can access the support line by dialling 0800-724-787.
Contact our security line
If you feel unsafe or in a difficult situation and need immediate security help, we have a security company available 24/7.
You can contact the Security unit on: +254733700500
uberChapChap support, please contact: +254733641146
You can contact the Security unit on: +254 733 636 80 or +254 733 700 501