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Becoming a delivery partner

To get started, download the Uber Driver app. Once you have created an account and uploaded the required documents, it will take up to 72 hours for these to be reviewed and verified. Then, following completion of a road safety quiz, your account will be activated within 72 hours and you will be ready to start delivering once you have accepted the terms and conditions. When you’re ready to drive, just tap Go on the home screen of the Uber Driver app.

Before creating an account

    • To signup as a Delivery Partner with Uber Eats, you must be at least 18 years old.

    • Government employees who are prohibited from having a second job, such as Self-Defense Forces Personnel, cannot register as Delivery Partners.

    • Foreign nationals must have a status of residence that allows them to work as a Delivery Partner for Uber Eats. Please be sure to submit your ID and proof of permission to work. For more information, check the "Documents Required for Foreign Nationals (Statuses of Residence eligible for signup)” at the bottom of the page. Please note that Uber Eats will only accept new signup requests from foreign nationals if they are a special permanent resident or permanent resident, Spouse or Child of a Japanese National, Spouse or Child of a Permanent Resident, a long-term resident, or have a Designated Activity status (working holiday).

    • To become an Uber Eats Delivery Partner, you will need basic Japanese communication skills.

    • Under Account Name, enter your full name as it appears on your passport including any middle names.

    • You may submit official certificates (such as driver's license, resident card, passport, my number card, Juki card, health insurance card, etc.) as supporting documents to prove your maiden name or alias name. For health insurance cards, please cover up the numbers and QR code.
    • Deliveries using vehicles for private use are not permitted by law. Motorbikes over 125cc and light vehicles must be reported as "light motor truck transportation businesses".

    • "All-electric bicycles" and "pedal-powered electric bicycles (mopeds)" are treated as motorized bicycles, not bicycles, under the Road Traffic Act. Therefore, these vehicles must be registered as motorized bicycles if they are used for deliveries. If you operate these vehicles on public roads, you are required to obtain a driver's license, a license plate, and liability insurance. In addition, you need to obey the same traffic rules as motorized bicycles, including wearing a helmet.

      If you are found to be using an “Specified small motorized bicycle," "all-electric bicycle," or "pedal-powered electric bicycle" when you have registered as a "bicycle" for deliveries, your Uber driver account may be suspended in accordance with the Uber Eats Community Guidelines. We appreciate your understanding.



    • Kickboards and skateboards, whether motorized or human-powered, cannot be used for deliveries.

    • Bicycle Registration for Anti-Theft Purposes is required by law. Please make sure to register your bicycle for Anti-Theft Purposes.

    • Uber strongly encourages wearing helmets when delivering by bicycle. Delivery Partners who wear helmets can join HelmetClub, which offers particular benefits. For more information and to apply for membership, click here.
    • You can only signup for one account in your own name.

      If you create multiple accounts, these accounts will be deactivated.

    • For the account name, please enter your real name in roman characters, as shown on your identification documents.

    • Please contact Support if you would like to correct your submitted documents or account name.

Required Documents

All documents must be in the name of the person who is signing up.

For each delivery method

    • Profile photo

    • Identification card

    • ATM card
  • *Mopeds are motorbikes of 125cc or less; light motorbikes are between 125cc and 250cc; small motorbikes are over 250cc (all classifications are from the Road Transport Vehicle Act).

    • Profile photo

    • Identification card

    • ATM card

    • Driver’s license

    • License plate

    • Liability insurance certificate
  • Motorbikes between 125cc and 250cc classified under the Road Transport Vehicle Act.

    • Profile photo

    • Identification card

    • ATM card

    • Driver’s license

    • License plate

    • Liability insurance certificate

    • Optional insurance or Automobile Mutual Aid Certificate

    • Light motor vehicle certificate
  • Motorbikes over 250cc classified under the Road Transport Vehicle Act.

    • Profile photo

    • Identification card

    • ATM card

    • Driver’s license

    • License plate

    • Liability insurance certificate

    • Optional insurance or Automobile Mutual Aid Certificate

    • Vehicle Inspection Certificate

    Attention (NEW): We have started on-boarding Kei passenger cars for delivery across all of Japan. Please find all details regarding signing-up with your Kei car here.

ID documents for foreign nationals

  • Proof of identity

    The following 2:

    • Front of Residence Card

    • Driver's license, My Number Card, or Passport

    Proof of work permit

    • Back of Residence Card
  • Proof of identity

    • Front of Special Permanent Residence Certificate

    Proof of work permit

    • Back of Special Permanent Residence Certificate
  • Proof of identity

    The following 2:

    • Front of Residence Card

    • Passport

    Proof of work permit

    The following 2:

    • Back of Residence Card

    • Designation Certificate

Photographing the required documents

Documents should be placed on a flat surface and photographed so that the entire document is captured in the frame, including all four corners.

Photos must be clear and details must be visible without any blur or glare.

Check that the name on the document matches that of the account.

Photo tips

  • Do not hold the card while taking the photo

  • Uploads that are illegible due to scratches, etc. will not be accepted

  • Ensure there is no glare

  • Ensure the image is not blurred

  • Ensure that the image is not too dark

1/5
1/3
1/2

Taking your profile photo



Profile photos will be visible to customers. Photographs taken for driver's licenses or other identification photo data will not be accepted.

  • Sunglasses, masks and hats should be removed.

  • Take a forward-facing, centered photo including your full face from the shoulders up, with the face positioned in the center of the screen.

  • Ensure that no other person is in the frame and that there are no objects or shadows in the background.

  • Do not use an app or other method to edit your profile image.

Photographing the following documents

  • Valid Driver's License, My Number Card, or Passport.

    If you have changed your last name, such as by marriage, and your new last name appears on the back of your driver's license, please upload a single photo of the front and back of the license.

    Drivers_license

    My_number_card

    Passport

  • Take a photo of the ATM card for the bank account registered to your account.

    Cash_Card

    • Ensure that ①the bank name, ②account number, and ③account name can be read in the photo.

    • We cannot accept ATM cards from the following banks. Register for an available financial institution designated by Uber and take a picture of that ATM card.

      • Shinkin Bank
      • Shinkumi Cooperative bank
      • Japan agricultural cooperatives (JA)
      • JFA Japan Fisheries cooperative
      • Roukin Worker's Credit Union


    If the account number or name is not shown on the front of the card

    ATM-Card_Number_blurred

    • For ATM cards that do not have the account number or name on the front, please upload a single photo of the front and back of the card.

      Back-of-ATM_Card

    • If you have a combined credit or debit card, please cover the security code (CVC/CVVV number) and debit/credit card number with a piece of paper before taking the photo.

    If the account number or name is not shown at all

    ATM-Card-with-no-information

    • For ATM cards with no account number or name, please upload a single image that shows the front and back of the card along with one of the following:

      • A photo of a bank book with the name and account number of the bank
      • A screenshot of the account contact form, web account number confirmation form, etc.

    Uploading an ATM card

    Open the App, select Account > Documents > ATM card, then select TAKE PHOTO to take a photo of your card, or upload a previously taken picture using the icon on the bottom left.

  • Please take a photo of a valid Driver's License.

    If you have changed your last name, such as by marriage, and your new last name appears on the back, please upload a single photo of the front and back.

    Drivers_license

  • Take a photo of the vehicle showing that the license plate is properly installed in a visible position on the vehicle body.

    Photos of just the license plate will not be accepted. For more information: Ministry of Land, Infrastructure, Transport and Tourism website

    photo-of-license-plate

    Car_photo-of-license-plate_2

    • Make sure the license plate number matches the number in the document.

    • For motorbikes under 125cc, make sure a valid automobile liability insurance sticker (insurance sticker) is placed visibly on the license plate. (Automobile liability insurance sticker attachments may be used) The effective date on the sticker and automobile liability insurance must match.

    • For light motorbikes between 125cc and 250cc, make sure that a valid automobile liability insurance sticker (insurance sticker) is attached to the upper left side of the license plate (automobile liability insurance sticker attachments may be used). The expiration date on the sticker and automobile liability insurance must match.

    • For small motorbikes over 250cc, make sure that a valid vehicle inspection sticker (inspection sticker) is attached to the upper left side of the license plate. The expiration date on the sticker and the vehicle inspection card must match.

    Important: You must have a license plate for commercial vehicles.

    Deliveries cannot be made using a vehicle for private use. Light vehicles and motorbikes over 125 cc must be reported as being a "light motor truck transportation business".


    • Light vehicles (light transport vehicles): a black license plate with yellow characters

      license-plate_3

    • Light two-wheeled (> 125cc): a green license plate with white characters

      license-plate_2

    • Small motorbike (over 250cc):Green license plate with white characters and edges

      license-plate_1
  • Document_1

    • Be sure to verify that the policy holder's name, address, validity period, seal, certificate number, date, and vehicle information (license plate characters) are correct.

    • If the license plate information is not listed,ask your insurance provider to add the information or submit one of the following:

      • An image of the automobile liability insurance certificate and the license plate certificate (certificate of issuance) taken side by side as a single image
      • A picture of the automobile liability insurance certificate and vehicle serial number taken side by side as a single image

    Renewal of the automobile liability insurance or optional insurance:

    If there is a break in the insurance period, deliveries may not be made even for even one day during the period of invalidity. If your insurance expires and needs to be renewed, upload photos of your old and new insurance cards before your old policy expires.

  • Document_3

    Required for deliveries on motorbikes between 125cc and 250cc.
  • Document_4

    Required for deliveries by light vehicles or motorbikes over 250cc.
    • If you are submitting an electronic vehicle inspection certificate, please upload a single image along with the vehicle inspection certificate record.
  • Document_2

    Required for deliveries by light vehicles or motorbikes over 125cc.

    • Make sure the policy holder's name, address, effective period, vehicle information (license number or vehicle serial number), purpose, vehicle type, and seal (excluding web certificates) are included.

    • For leased vehicles, the policy holder's name must be the name of the leasing company and the named insured must be the name of the Delivery Partner.

Documents for Foreign Nationals (Details)

In order to complete the signup process, we ask you to come to one of the compliance centers to have your documents physically checked.

For details, please refer to the email you receive at the end of the signup process.

    • Permanent resident

    • Special permanent resident

    • Long-term resident

    • Spouse or Child of Japanese National

    • Spouse or Child of Permanent Resident

    • Designated activities (working holidays)

    *Designated Activities with limitations for eligibility (including a 28-hour limit) are not eligible to signup.

    *Refugee applicants are only allowed to work under an employment contractin an employment capacity and cannot signup as delivery partners (cannot legally work at Uber Eats).

    *Uber Eats delivery partners who are already registered as a student or with the status of Designated Activity with a 28-hour working limit prior to August 25, 2021, will be required to have their residence cards with their status of residence verified every 6 months at one of the compliance centers in Japan to be able to continue working as a Delivery Partner. For those who registered as a student before August 25, 2021, Uber will verify the student status every 6 months in addition to the above-mentioned physical check.

  • Please take a photograph of the ID required for your residence status.

    If more than two are required, please take the photos and upload them as a single image.

    Passport-ID_Resident-Card

  • Please take a photograph of the proof of your Work Permit as required depending on your residence status.

    If more than two are required, please take the photos and upload them as a single image under the section "Proof of Work Permit—Foreign Nationals only".

    Back_of_Resident_Card

  • It is not possible to continue to work during an application to change your residence card or change/renew your permit. Upload a valid card to get back on the road.


    For Permanent Residents, Long-term Residents, a Spouse or Child of a Japanese National, or a Spouse or Child of a Permanent Resident:

    Identification Card

    • Front of Residence Card

    • Passport photo page, My Number Card, or Driver's License

    Proof of Work Permit

    • Back of Residence Card

    For Special Permanent Residents:

    Identification Card

    • Front of Special Permanent Residence Certificate

    Proof of Work Permit

    • Back of Special Permanent Residence Certificate

    Persons engaged in designated activities (working holiday):

    Identification Card

    • Front of Special Permanent Residence Certificate

    • Passport photo page

    Proof of Work Permit

    • Back of Residence Card

    • Designation Certificate

    *If your expired passport has been extended with the stamp of your country's embassy:

    Please submit three pieces of official identification with valid photo "(Driver's license or My Number Card) + Passport + Residence Card" (not always accepted).

The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice.