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Treat everyone with respect

We believe that everyone should feel supported and welcomed. That’s why we’ve created standards on physical contact, personal space and privacy, threatening and rude behavior, unwanted contact, discrimination, and property damage.

Threatening and rude behavior

Aggressive, confrontational, or harassing behavior is not allowed. Don’t use language or make gestures that could be disrespectful, threatening, or inappropriate. It is a good idea to stay away from personal topics that can potentially be divisive, like religion and political beliefs.

Unwanted contact

Contact should end when the trip or delivery is complete, unless it’s to return a lost item or with mutual consent. For example, texting, calling, social media contact, visiting, or trying to visit someone in person after the trip or delivery has been completed is not allowed.


You should always feel safe and welcome. That’s why we don’t tolerate conduct we’ve determined to be discriminatory. Do not discriminate against someone based on traits such as their age, colour, disability, gender identity, marital or civil partnership status, pregnancy or maternity, national origin, appearance, race, religion or belief, political views or any other characteristic protected under relevant law. It is also unacceptable to rate another user—whether they’re an Uber Eats user, courier, driver, merchant, or rider—based on these traits.

See more Community Guidelines

Help keep one another safe

Follow the law