Partner Injury Protection

Accident insurance from Delta Insurance

Sometimes accidents happen. So it’s good to know that starting Nov 15, 2018, you’re protected against medical costs and lost earning opportunities.

When you are covered

Important information

Starting from the launch date

Partner Injury Protection started on Nov 15, 2018.

Coverage while On-Trip

You are covered from the moment you accept a trip request, through to when the trip ends.

Who is covered

All Uber driver are insured. Coverage is subject to conditions and limits.

How it works

What this means for you

Get help with medical costs if you’re injured in an accident while on an Uber trip. If your injuries stop you from driving, you can also get help with lost earning opportunities.

Insured for medical costs and lost earning opportunities

If you’re an Uber driver partner in Jordan, Partner Injury Protection can help you with medical expenses and other costs.

You pay nothing

As part of our global commitment to safety we have partnered with Delta Insurnace to provide all driver partners with this protection. That’s why this insurance is free to you.

Your customers are insured too

While on an Uber trip in Jordan, your passengers are also automatically covered by injury protection insurance at no cost to them.

How to use the insurance if you’re injured

If you’re injured in an accident while On-Trip and want to get help with your medical costs, please use the in-app claim form or contact Delta Insurance as follows:

Via telephone to Delta Insurance Claims department on Tel: +962-6-4640008 (x 121)
Or by email: Uber.PAclaims@delta-ins.com

Further documentation

For driver partners

Key information about the policy.

Download

FAQ

What are the key features of cover?
What are the limits of coverage?
What are the terms & conditions?
Why is Uber doing this?
What does today’s announcement mean?
Can all Uber partners get this insurance?
I don’t want this insurance. How do I say “no”?
Where is Injury Protection provided?
Does Injury Protection replace my own commercial vehicle motor insurance?
Does Injury Protection replace my own Medical Insurance Policy?
What does “On-Trip” mean? When am I covered?
How do I activate my coverage?
What is not covered?
How do I claim?

What else do you need?

Get more from Uber

Get support

Let’s make every Uber trip hassle-free. Our support pages can help you set up your account, get started with the app, adjust fares, and much more.

GET HELP

Contact us

Got questions? Get answers. Enjoy personal support at Uber Greenlight Hub in Amman.

This insurance is provided to you subject to the following terms:

Uber may withdraw, update or modify this insurance at any time in its sole discretion.
This insurance is procured by Uber at its own discretion and cost.
Drivers Partners shall not in any way be responsible or liable for any payments or premiums relating to the insurance whatsoever.
The Driver Partner and Uber acknowledge and agree that the Driver Partner can decide to opt-out from being covered by the Insurance at any time by indicating they are declining the protection of the cover upon notice or request. Declining cover will not affect your ability to use the Uber App.
Driver Partners are independent contractors. This Insurance does not in any way create an employment relationship or an expectation of employment (including from a labour law, tax law or social security law perspective) between Uber and the Driver Partner.