How to take cash trips
In certain areas of the world, the Uber app offers riders a cash payment option. Riders there can pay you in cash instead of being charged automatically within their app.
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In this video, you’ll learn about:
- When and how you’ll be notified of a cash trip
- Providing change to your rider
- How discounts and earnings work
- Service fees
- Tracking outstanding balances
The basics of Cash trips
A Cash trip will look like any other, with a couple of small changes. When you’re picking up a rider who is paying in Cash, a Cash badge will appear in your app as you get near their destination. When you arrive and complete the trip, your app will show Collect cash at the top.
How cash trips work
1. Accepting and taking trips happens the same way as usual.
2. When a Cash trip ends, the app will show the amount owed in cash and ask you to collect it from your customer.
3. Riders are encouraged to pay the exact amount but may ask you for change in some cases.
Why cash trips?
Cash trips allow more people to use Uber, and that means more business for you. Accepting cash means you get paid on the spot. A part of your cash fares includes Uber’s service fee. You can track any outstanding balances in the app.
Tips
Reading these recommendations from other drivers might help you prepare for your first cash trip.
Carrying change
Depending on where you live, cash trips may happen often. But regardless of how frequently you collect cash for a ride, carrying small bills is a smart move in case the rider isn’t prepared with their exact amount.
Depositing your cash regularly
You might not want to carry too much cash in your car if you’ve taken several cash trips in a day or week. Try to deposit any large sums you’ve earned over the course of several rides.
Questions from drivers
- Are cash trips offered in my town?
Cash trips are becoming available in many areas. You’ll know if they’re part of your local Uber experience as you begin to see them in your app.
- How do I know if a trip is going to be paid in cash?
When you complete a trip, the app will let you know that this rider chose to pay in cash. If you want to know in advance before you drop them off, you can always ask them, “Is this a cash trip?”
- What happens if I forget to collect the cash or the rider won’t pay me?
You’ll always be paid for every trip you take. If your rider doesn’t have the money for any reason, or doesn’t have enough, you don’t need to argue with them or try and persuade them. Just drop them off and Uber will cover the cost within the Driver app. This is also true if you’ve forgotten to collect cash from your rider.
- What if a rider tries to pay cash on a non-cash trip?
Uber prohibits cash payments for non-Cash trips. If a rider wants to pay cash at the end of a trip, but it’s not indicated to you as a Cash trip, please do not accept a cash payment in this case.
- How do cash trips work with tolls?
Any tolls you've been charged during the trip will be added to the cash total that’s displayed in your app at the end.
- Are there any fees or deductions?
The usual Uber service fee is deducted from the total, as with all trips. In the case of a Cash trip, this fee will be deducted from your earnings separately from the cash you take from the rider. There are no other fees for Cash trips, and if your rider is using a promotion or has another discount, you’ll receive a rebate with your weekly payment.
- What if a rider has a promotion?
After completing your trip, enter the taxi meter reading into the Uber app as per usual. The app will calculate and display the amount you need to collect from the rider. Any difference between the total trip fare and the collected amount will be included in your weekly payout.
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The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice.
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