Rules and regulations
Airport regulations for Uber partners
Per airport operating rules, drivers must adhere to the terms set by the airport below. Failure to follow these rules may result in a citation - you will be solely responsible for handling these citations and paying any associated fines. In certain cases, the airport may permanently restrict your access to the airport.
- You must wait for airport ride requests in the designated Uber staging lot.
- Dispose of any trash, cigarettes, etc. in the provided trash cans and ashtrays. Littering is a a prohibited activity and can result in loss of access to airport trips.
- Do not leave your vehicle unattended.
- Any cleaning or maintenance of your vehicle in the staging lot is prohibited.
- All drivers and vehicles must vacate the staging lot no later than 30 minutes after the last flight arrives each night.
- The airport asks that you promptly load/unload your rider. Additionally, according to airport requirements, you should not be curbside for more than one minute.
- The Uber vehicle decal (trade dress) must always be displayed by affixing the decal to the lower right corner on the front passenger windshield facing outward. - Driver-partners can obtain this Uber decal at their local Greenlight Hub.
- You may be asked to show your waybill. To access it, tap the “info” button that appears in your app.
- Abide by the terminal and staging lot limit of 20mph.
- Be respectful and courteous to others and to the Airport Authority Personnel.
- When entering the staging lot, stay to the right side of the red line painted on the ground and be sure to park in a parking space. Do not leave your vehicle unattended.
Pickups at the airport
How pickup requests work
It’s easy to receive trip requests from riders leaving the airport. However, these trips work a little differently than other requests. To receive a trip request at the airport, you need to enter the dedicated waiting lot, where you will be placed in line to receive a pickup request from the airport.
Here’s how it works:
- To pick up or drop off at the airport, the airport requires you to have Uber trade dress on your vehicle. Please display the trade dress by affixing the decal to the lower right corner of the front passenger windshield facing outward. Driver-partners can obtain Uber trade dress at their local Greenlight Hub. You can also order decal here.
- All ride pickups must occur in the purple prearranged zones: Zone 1 at Terminal 1 and Zone 8 at Terminal 2
前往机场的行程
送餐请求的运作方式
到达机场后, 您只需将乘客送到指定的出发层航站楼。在驶离机场范围前, 请确保优步车主端始终处于开启状态。
所有行程下车地点必须在 1 号航站楼售票处附近和 2 号航站楼出发层。
在哪里等候
机场的优步临时停车场
优步合作车主必须在指定的停靠区等待行程派单。你 不会 收到位于此停车场外的机场派单(可能会收到罚单)。
点击此处 以导航至位于出发大道旁的临时停车场。请注意:
- 您只能在机场的指定停靠区接收派单
- 乘车遵循“先进先出”原则:在您进入暂存队列时, 系统会将您加入虚拟队列, 等待下一次行程派单
- 如果您离开临时停车场或关闭应用, 系统会将您排在队列最后面
- 如果乘客因您取消订单或您在停靠区范围内乱驾驶, 您不会失去排队队列的位置
- 禁止在航站楼或机场其他地方停靠, 否则您可能会收到罚单
请注意：离开临时停车场时, 请务必从正确的出口离开:
- 切勿 走第一个带有航站楼停车标记的出口
- 耗氧量 在第二个出口(标有 1 -2 号航站楼, 快速停车区, 经济舱 4, 租车还车区)下出