机场规章制度
Per airport regulations, drivers must adhere to the terms below while on airport property. Failure to do so may result in the receipt of a citation from airport authorities or a loss of access to airport trips on the Uber platform. Please note that Uber will not pay for any citations that drivers may incur.
- When on airport property waiting for trip requests, the driver app must be open and online at all times (drivers must not go offline until exiting the airport area)
- Drivers may wait for requests in the designated waiting area located at the corner of Autopilot Driver and Rudder Road, north of the airport (see map below)
- Drivers waiting elsewhere will not receive trip requests through the driver app
- Waiting at terminals or elsewhere on airport property is prohibited and may result in a citation
- All ride pickups must occur at the upper section of the Arrivals level (see map below)
- The Uber decal (trade dress) for vehicles must always be displayed on the rear passenger window facing outward. Drivers can obtain this Uber decal at their local Greenlight Hub or fill out this form to receive one by mail
Pickups at the airport
行程派单的运作机制
接收从机场出发的行程派单很简单。但此类派单与其他行程派单的运作方式略有不同。
正在等待请求
根据与机场的运营协议, 等候区位于机场以北的自动驾驶大道和鲁德路的拐角处(请参阅下方地图)。
为了在华盛顿杜勒斯国际机场 (IAD) 期间接收行程派单, 您需要进入指定的队列区域。然后, 系统会将您加入虚拟队列, 以接收行程派单。
关于指定队列区域的一些注意事项:
- 在指定排队区域内靠近航站楼的合作车主不会享有任何优势，系统也不会将其排到队列最前面
- 如果指定排队区域没有合作车主进入, 系统会将行程派单发送给该区域(指定队列以外) 的合作车主, 基于靠近程度和其他因素
- 如果出现以下情况，您可能会失去在队列中的位置：
- 您在应用中下线
- 驶出指定的排队区域
- 连续多次未接受行程派单 取消多次行程（如果是乘客取消行程，您仍会排在队列中）
正在接载乘客
接受行程派单后, 机场的上车地点位于到达层上方(参见下方地图)。
机场下车地点
前往杜勒斯国际机场 (IAD) 的旅客可以使用优步应用。
根据我们与机场签署的运营协议，乘客可以在出发层下车。乘客下车后，如果您想接收新的行程派单，需要一直打开车主端并保持在线状态，以便保留您在队列中的位置。
重新匹配功能
我们还在 IAD 推出了“重新匹配”功能。使用重新匹配功能，刚完成机场送客的合作车主无需前往等候区即可收到接载派单。
将乘客送到机场后，您可以前往等候区，在指定的司机队列中等候接载乘客。在前往等候区期间，您可能会 收到重新匹配的派单，但不系统无法保证一定能重新匹配。机场禁止车辆在航站楼区域内徘徊。在路边怠速行驶可能导致您收到机场有关部门的罚单。
Staging information
Drivers may wait for ride requests at the designated TNC Waiting Area only. You will not receive an airport request outside of this lot.
Enter the waiting lot at the intersection of Autopilot Drive and Rudder Road Keep in mind that:
- Upon entering the waiting lot, you will be placed in the queue for the next trip request
- Waiting at terminals or elsewhere on airport property is prohibited and may result in a citation